Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Compliance Analyst with demonstrated understanding of BSA/AML/OFAC regulations and guidelines. Adept at performing financial documents review and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports.

  • Risk mitigation strategies
  • Self-motivated individual with strong communication skills, great attention to details and the ability to work under pressure.
  • Law enforcement assistance
  • Policy assessment
  • Document processing
  • Analytical and Critical Thinking
  • Leadership
  • Strong computer and office administration skills with vast knowledge of Windows and Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Visio), QuickBooks and AS/400
Work History
Senior AML Analyst, 05/2021 - Current
Boston Private Financial Holdings New York, NY,
  • Research, identify and analyze cryptocurrencies wallets from multiple sources, and document findings.
  • Review cryptocurrency transaction to determine if it is suspicious or not
  • Identify Crypto Transaction Alert scenarios
  • Document research findings to support risk-based decision-making and resolution to escalated fraud incidents.
  • Conducts transaction monitoring of assigned accounts to assess potential suspicious activity on the account, such as money laundering, terrorism financing and any other possible financial crimes activity.
  • Work with analytics software to obtain wallets history.
  • Recommend new software tools and enhancements to improve fraud detection, prevention and reporting efforts.
AML Compliance Analyst / IT Auditor, 04/2017 - 04/2021
Xpo Logistics Inc. Chesapeake, VA,
  • Maintain discretion in handling confidential information.
  • Analyze alerts and investigating transactional activities to detect any suspicions of money laundering or terrorist financing activity.
  • Assist with the development and management of a compliance sign-off process for each department
  • Assist in the development of compliance initiatives and programs to comply with the respective legal, licensing, and regulatory obligations
  • Improve and maintain AML/CTF policies and procedures
  • Identify and inform of any changes to legislation and other regulatory requirements relating to AML/CTF
  • Confirm that initial risk rating is consistent with actual risk of specific Bank customers.
  • Prepare escalations for potential filing of suspicious activity reports on anomalous activity.
  • Report unusual client activities which might relate to money laundering or terrorist financing.
  • Review corporate documentation, legal documents, tax forms and other paperwork / information for completeness and accuracy.
  • Completing the initial customer risk rating process consistent with the Bank’s established processes.
  • Analyze with the goal to Mitigate risk for AML Scenarios such as (Patterns of Funds, Structuring, High Risk Geography, Change in Behaviors, Remote Deposit Captures) for Commercial, Consumer, Retail Banking clients.
  • Conduct searches, gathering data and recording evidence from Horizon Bank internal systems, Internet, commercial databases and inquire with business or Compliance contacts within Horizon Bank.
  • File SARS according to Bank Secrecy Act (BSA)
  • Report unusual client activities which might relate to money laundering or terrorist financing.

Customer Service Representative, 02/2014 - 03/2017
Apriori Concord, MA,
  • Providing splendid customer services to customers in a courteous manner at all times
  • Managed large amounts of incoming calls
  • Providing information to customers on their coverage status and balances.
  • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Me personal/customer service team sales targets and call handling quotas
  • Provided accurate, valid and complete information by using the right methods/tools
  • Built sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify and assess customers’ needs to achieve satisfaction
  • Kept records of customer interactions, process customer accounts and file documents
  • Ensuring customers’ confidential is properly protected and only used for official purposes
  • Involved in performing some financial related and marketing transactions
  • Chanel complex customer complaints and challenges to the right quarters fro effective resolution
  • Continuously updating skills by participating in professional trainings , going for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back
IT Support Administrator, 05/2011 - 01/2014
Procter & Gamble Co City, STATE,
  • Entered and maintained departmental records in company database.
  • Devised and implemented improvements to reporting procedures.
  • Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
  • Maintained computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware
  • Installed and configure network equipment to update or fix hardware or software issues
  • Update virus protection software to keep data and communications protected
  • Monitored computer systems to improve network performance for computer systems and networks
  • Communicated networking issues to other employees and management, especially in training new users
  • Repair software and hardware configuration issues for users on-demand or from inspection of the systems
Master of Science: Project Management , Expected in 03/2015
Northeastern University - Boston, MA

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School Attended

  • Northeastern University

Job Titles Held:

  • Senior AML Analyst
  • AML Compliance Analyst / IT Auditor
  • Customer Service Representative
  • IT Support Administrator


  • Master of Science

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