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Detail oriented analyst in recognizing and recording suspicious activity related to money laundering, and other criminal activities. Strong background in application and account review analysis, as well as fraud detection and prevention. Experience in ever-changing work environments with quick adaptation. Knowledge of and experience with several regulatory commissions including BSA, OFAC, HUD, and AML.
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- Utilizing several different systems, and reports to conduct an investigation on accounts exhibiting suspicious activity commonly shown in terrorist financing, money laundering, and other criminal activities.
- Conducting interviews with customers, and business partners when necessary to determine and establish factual evidence in investigations of suspected or known terrorist financing, and money laundering.
- Draft and submit Suspicious Activity Reports based on evidence and facts gathered during the investigation of suspected or know illegal activity.
- Recognizing patterns and trends commonly associated with fraudulent or suspicious activity, as well as performing in-depth investigations and enhanced due diligence on higher-risk accounts and customers.
- Collaborating with peers and management about recent trends and activities associated with known illegal actions. Maintaining proper documentation, as well as understanding and complying with current AML/OFAC/BSA regulations.
- Point of contact for new and returning small and medium businesses, as well as consulting with IT professionals about certain program parameters in relation to business needs.
- Providing post-order support for equipment, operation systems, applications, and general usage.
- Recognize and prevent unauthorized or fraudulent activity on established business accounts, as well as escalating unusual customer behavior.
- Adapt to ever-changing requirements, and staying current on all product and policy knowledge.
- Research, and prepare documentation to be submitted to HUD for review and approval.
- Create new processes to facilitate the coordination of several departments while increasing productivity.
- Verifying the validity of documentation through several resources including federal, state, and local agencies, as well as gathering misplaced documentation from borrowers, and vendors.
- Adhering to regulations and policies set forth by the banking institution and other federal banking commissions including HUD, BSA, AML, OFAC, and the USA PATRIOT ACT.
- Execute several reports daily including inventory, sales, losses, labor, and profitability, as well as weekly strategy meetings with management, and monthly meetings with the CFO.
- Maintain facility appearance and functionality as to provide an appealing and safe environment for customers and employees.
- Supervision of staff while providing feedback on performance, providing initial and continuing training as needed, as well as coordinating staff schedules based on the company needs.
- First point of contact for SMB customers while providing recommendations based on the customers needs.
- Accommodate certain account functions for long term customers including post-order support for service, equipment functionality, warranty claims, and billing inquiries.
- Recognizing and preventing fraudulent activity on accounts per company policies and procedures, and verifying activity with the customer.
- Implementing leadership skills and knowledge as to provide assistance to other peers pertaining to system usage, interpersonal skills, time management, and performance feedback.
- Implementing knowledge to provide valuable consultations and advice to individuals and businesses about current offering, locations, and statistics.
- Offering advice on investment, single/multiple family, and commercial real estate, and the positives/negatives of each option.
- Make recommendations and referrals about financing and other financial services.
Paris College - Greenville, TX
Associates in Business Management
University of Texas - Austin, TX
Experience with HUD, BSA, OFAC, AML, and the USA PATRIOT ACT. Experience with several banking regulations and policies, document review, and fraud investigation.Proficient in several operating systems and applications including Windows OS - Office, Mac, as well as several proprietary applications.
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Resume Overview
School Attended
- Paris College
- University of Texas
Job Titles Held:
- AML Compliance Analyst
- SMB Consultant
- Mortgage Processor, Records Manager
- General Manager
- Team Lead-Customer Relations
- Real Estate Consultant
Degrees
- Associate of Arts
- BBA
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