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All Purpose Clerk Resume Example

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ALL PURPOSE CLERK
Professional Summary

History of working hard to learn new processes, optimize procedures and increase customer satisfaction. Knowledgeable about soft line operations, best practices and regulatory requirements. Eager to put skills, enthusiasm and understanding of the field to work in a growth-oriented position. Experienced in helping employees to support customers by developing individual skills, knowledge and engagement in business processes. Focused on maximizing worker efficiency and company revenue through teamwork and motivational leadership.

Skills
  • Customer-oriented
  • Shipping and receiving
  • Shipping procedures understanding
  • Exceptional time management skills
  • Stocking
  • Stock management
  • Sales experience
  • Cash register familiarity
  • Friendly demeanor
  • Credit card transactions
  • Training and development
  • Opening and closing procedures
  • Upselling techniques
  • Shipment processing
  • Merchandising
  • Superior organization ability
Work History
All Purpose Clerk, 04/2015 to Current
Company Name – City, State
  • Worked with floral customers to understand requirements and provide exceptional customer service.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Trained as scanning coordinator and provided back-up coverage to provide customers with optimal support.
Co-Manager, 08/2011 to 09/2015
Company Name – City, State
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Developed merchandising strategy to efficiently move overstock.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Updated pricing and signage to complete product displays and educate customers.
  • Supervised team of up to 10 merchandising employees and monitored adherence to company standards.
Store Manager, 09/2005 to 07/2011
Company Name – City, State
  • Oversaw, trained and encouraged 20-30 employees, promoting culture of efficiency and performance
  • Created work schedules according to sales volume and number of employees
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Scheduled and led store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Rotated merchandise and displays to feature new products and promotions
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Directed construction of product displays on daily basis, following corporate planograms, promotions and seasonal trends
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods
  • Reported to district manager regarding all store and staff issues, financial goals and sales
  • Managed, hired and developed top talent to strengthen workflow and productivity
  • Established succession planning by training and mentoring associates into leadership positions
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings
  • Coached sales associates on product knowledge
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Completed weekly payroll for 20-30 employees
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Analyzed and interpreted store trends w
Education
High School Diploma: 05/1986
Corona Del Sol High School - City, State
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Resume Overview

School Attended

  • Corona Del Sol High School

Job Titles Held:

  • All Purpose Clerk
  • Co-Manager
  • Store Manager

Degrees

  • High School Diploma : 05/1986

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