LiveCareer-Resume

all purpose clerk resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic retail professional with almost 10 years of hands-on fast-paced experience in customer service environments, payment processing and sales. A punctual employee with excellent interpersonal abilities, a strong communicator and team player, and a fast learner eager to learn new processes. Iā€™m super upbeat and ready to take on new adventures always.

Skills
  • Team collaboration
  • Professional and mature
  • Scheduling and calendar management
  • Problem resolution
  • Active listening
  • Communication
  • Customer service
  • Teambuilding
  • Flexible Schedule
  • Merchandise Stocking
  • Teamwork and Collaboration
  • Excellent Communication
  • Cleaning and Sanitizing
  • Inventory Counts
  • Willingness to Learn
  • Payment Processing
  • Customer Relations
  • Staff Supervision
  • Employee Training
  • Reliable and Responsible
  • Problem Solving
  • Policies and Procedures
  • Honest and Dependable
  • Honest and Ethical
  • Work Task Prioritization
  • Customer Transactions
  • Cooperative Attitude
  • Detail-Oriented
  • Call Response and Transfer
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality
  • Multitasking and Prioritization
  • Understanding Customer Needs
  • Quality Assurance
  • Safety Regulations
  • Relationship Building
  • Proactive Self-Starter
  • Time Management
  • Document and Records Management
  • Establishing and Maintaining Customer Relationships
  • Inventory Management
  • Patient and Empathetic
  • Excellent Attention to Detail
  • Computer Skills
  • Team-Oriented and Cooperative
  • Cultural Awareness and Sensitivity
  • Multi-Line Telephone Systems
  • Flexible and Adaptable
  • Service Oriented
  • Self-Motivated
  • Customer-Oriented
  • Warm and Welcoming
  • Team Player
  • Reliable and Trustworthy
Education and Training
Legacy High School North Las Vegas, NV Expected in 06/2012 ā€“ ā€“ High School Diploma : - GPA :
Experience
Raley's And Belair - All Purpose Clerk
Folsom, CA, 07/2019 - Current
  • Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.

Tracked usage of bakery supplies and placed orders to maintain inventory levels.

  • Promoted engagement in reaching sales targets within environment with detailed, high-level accuracy.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Operated POS system to process bakery sales transactions.
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Provided customers with detailed information about available services and products in bakery.
  • Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
  • Adhered to food safety protocols to protect customers.
  • Replenished bakery cases and faced products throughout each shift.
  • Completed timely and thorough shift change procedures.
  • Suggested appropriate products and answered questions for customers.
  • Performed routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
  • Stayed on top of changes in bakery menu to provide customers with optimal service.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Consulted with customers to provide advice about designs and document requirements.
  • Maintained physical stamina to handle cases up to 50 pounds and bakery carts weighing up to 100+ pounds.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Consulted with customers regarding needs and addressed concerns.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Worked with teammates and openly invited coaching from management team.
Albertsons Companies - Seafood Manager
Scarsdale, NY, 11/2012 - 04/2019
  • Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
  • Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
  • Delivered superior service to customers during high-volume hours to cultivate great company reputation.
  • Informed customers about available seafood choices and convenience items.
  • Trained [Number] team members on best methods to cut fish products.
  • Directed daily work schedules and tasks for seafood department employees.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Four Seasons Hotels Inc - Hostess
Kapolei, HI, 10/2012 - 04/2014
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer, and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

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Resume Overview

School Attended

  • Legacy High School

Job Titles Held:

  • All Purpose Clerk
  • Seafood Manager
  • Hostess

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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