LiveCareer-Resume

alcohol and drug counselor intern resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Results-driven event coordinator bringing progressive background in diverse environments. Natural leader with exceptional skills in customer relations and scheduling. Manages competing priorities with organized and resourceful approaches.

Outgoing student currently pursuing degree in entrepreneurship and business, excited to secure rewarding role as funeral associate, funeral arranger with Lima Family Erickson Memorial Chapel. Successful in building strong relationships and achieving positive customer satisfaction.

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Developing a clear understanding of funeral arranger/ associate and training in this field. Motivated to learn, grow and excel as a funeral associate.

Skills
  • Highly experienced in case management with demonstrated ability and passion for building and fostering positive relationships with clients, their families and teachers, and providers.
  • Effective communicator and collaborative team player who can efficiently coordinate with outside agencies, client family, and colleagues to provide highest level of service to meet client needs.
  • High level of ownership, accountability, and individual determination to make a difference while maintaining high level company standards, safety, following policies and protocols.
  • Word, Excel, PowerPoint, and Zoom
  • Individual counseling
  • Goal Setting
  • Crisis Intervention
  • Flexible and Adaptable
  • Decision Making
  • Problem-Solving
  • Cultural Awareness
  • Planning and Coordination
  • Accommodation Organization
  • Inquiry Response
  • Information Verification
  • Independent Thinking
  • Multitasking and Prioritization
  • Clear Communication
  • Creativity and Adaptability
  • Customer Response
  • Empathetic
  • Caring and sensitive
Education
San Jose City College San Jose, CA Expected in 05/2022 Associate of Science : Drug Abuse Counseling, Business & Entrepreneurship - GPA : GPA: 3.527
San Jose City College San Jose, CA Expected in 2018 Dental Assisting Program : - GPA : Peer Mentor Specialist /
, Expected in 2017 Gang Intervention and Trauma in Gang Members Training : - GPA :
, Expected in 2016 Cara y Corazon Curriculum Facilitator Training : - GPA :
, Expected in 2015 Mental Health First Aid : - GPA :
, Expected in 2015 Mandated Reporter : - GPA :
, Expected in 2015 Certified Facilitator for Celebrating Families Parenting Classes : - GPA :
, Expected in 2009 Case Management 101 : - GPA :
Work History
New Life Recovery Center - Alcohol and Drug Counselor Intern
City, STATE, 09/2021 - Current
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Developed individual treatment goals based on history and diagnosis
  • Provided counseling and support to clients with drug and alcohol abuse issues
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Coordinated referrals for addiction services based on individual client needs and preferences
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Carried out day-day-day duties accurately and efficiently.
Maranatha Christian Center Mission Possible - Reentry - Case Manager
City, STATE, 01/2018 - Current
  • Accepts cases and referrals from Program Manager I
  • Effectively provide case management support to individual clients and provide advocacy services to as many as 24 clients at a given time aiding to client success stories in the community
  • Research community resources, facilitate networking events, host meetings, and attend educational seminars and training to contribute knowledge and resources that greatly assist in increasing client success and building strong community partners
  • Provide 24-hour on call response and have developed strategies and back-up plans to meet on call needs of clients
  • Collaborate and Interact w/ Santa Clara County, community and other agencies, individuals
  • Attend/Participate Employee, Housing, and Family Reunification Program Committee to better educate and provide resources to Clients and have helped many clients meet their individual goals by providing acquired knowledge and resources
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Performed event coordination for larger parties and gatherings.
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Selected and ordered décor and event materials.
  • Organized, coordinated and deployed team building events while focusing on delivering superior customer service.
ConXion Parent Hub, Advocate - Parent
City, STATE, 01/2015 - 01/2017
  • Accepts cases and referrals from Department Of Family Children Services
  • Provides case management support and advocacy services; Helps the parent with a range of services including basic living needs, housing, substance abuse and mental health services, nutrition, and other resources as needed
  • Once case is assigned contact partner within 24 hours and schedule an appointment to meet, or if available meet with partner on same day as intake date
  • Participates in child and family team meetings
  • Conduct Onsite and or Offsite visits/Home visits
  • Daily phone check ins with every parent
  • Collaborate and Interact w/ Santa Clara County, community and other agencies
  • Attend The New Child And Family Practice Model Trainings
  • Parent coaching
  • Assisting in transportation to court hearings
  • Educate parents on what to expect when navigating the DFSC system
  • Advocates and teaches parent how to advocate for themselves
  • Documented data and completed accurate updates to case records
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
  • Collaborated with community program leaders and advocates to make resources accessible to those in need
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.

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Resume Overview

School Attended

  • San Jose City College
  • San Jose City College

Job Titles Held:

  • Alcohol and Drug Counselor Intern
  • Reentry - Case Manager
  • Parent

Degrees

  • Associate of Science
  • Dental Assisting Program
  • Gang Intervention and Trauma in Gang Members Training
  • Cara y Corazon Curriculum Facilitator Training
  • Mental Health First Aid
  • Mandated Reporter
  • Certified Facilitator for Celebrating Families Parenting Classes
  • Case Management 101

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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