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airport ramp agent resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing skills based off of the environment and ready to shift focus to meet whatever expectations need to met. Known for team attitude and dedication to task completion.

Skills
  • Critical Thinking
  • Time Management
  • Social Perceptiveness
  • Active Learning
  • Learning Strategies
  • Scheduling
  • Passenger Transport
Experience
Airport Ramp Agent, 08/2018 - 07/2019
Hawaiian Airlines Inc Los Angeles, CA,
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Transported more than 20 materials pallets between storage and production areas each day.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Protected customers' baggage from loss, theft and damage.
Sales Associate, 06/2018 - 08/2018
Wasserman New York, NY,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Waitress, 02/2018 - 08/2018
Uncle Julio's Arlington, TX,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Waitress, 11/2017 - 02/2018
Uncle Julio's Bethesda, MD,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
High School Diploma: , Expected in 05/2018
-
Hunter High School - West Valley City, UT
GPA:
Status -
: , Expected in
-
Brigham Young University, Pathway - Rexburg, ID
GPA:
Status -
Accomplishments

Volunteer Work

Volunteered for a mission for The Church of Jesus Christ of Latter Day Saints, for a period of 19 months moving around the Central Valley of California. During my time there I"ve helped out in the community at other faiths church's, food links and food banks. I've worked a lot with people on a one on one basis teaching of my beliefs. I've worked with many local business owners to help improve the community they are in. Worked a lot online with social media marketing, during the pandemic.

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Resume Overview

School Attended

  • Hunter High School
  • Brigham Young University, Pathway

Job Titles Held:

  • Airport Ramp Agent
  • Sales Associate
  • Waitress
  • Waitress

Degrees

  • High School Diploma

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