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airport passenger service agent resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.

Skill Highlights
  • Proficient in Microsoft Word and Excel
  • Speak and Write both English and Spanish fluently
  • Enjoy Working with others
  • Excellent customer service skills
  • Good communication and interpersonal skills
  • Knowledge of HMOs, Medicare and Medi-Cal
  • HIPAA compliance
  • Strong work ethic
  • Team player with positive attitude
  • Medical terminology
Education and Training
MITS Schaumburg, IL Expected in 2013 Certificate : Medical Administrative Assistant - GPA :
Professional Experience
Brink's Incorporated - Airport passenger Service Agent
Dallas, TX, 06/2013 - Current
  • Greet and assist with checking-in airline passengers
  • Check-in passengers baggage
  • Taking all the possible safety measures and completing the checking procedure before the passengers get on board the plane
  • Coordinating with the airport staff for smooth and safe airport operations
  • Answering passenger queries about the arrival and departure of the flights, reservation and ticketing procedures
Munson Medical Center - CUSTOMER SERVICE REPRESENTATIVE
Charlevoix, MI, 04/2012 - 06/2012
  • Assisted clients to help process everyday financial transactions and all inquiries.
  • Delivered financial service products to current and potential consumers and business customers.
  • Developed small business customer base and deepened relationships with existing clients to plan growth and meet quarterly business objectives.
  • Sold bank products and all upcoming new business promotions.
  • Initiated and identified customers with additional profit potential and developed action plans to expand these relationships while utilizing sales plans to acquire new relationships.

Brink's Incorporated - Receptionist
East Brunswick, NJ, 02/2011 - 04/2011
  • Greeted customers entering establishments
  • Handled high volume of calls and managed every customer service features of industry
  • multi-tasking and mail Processing
  • Attended phone calls, conducted the nature of calls and assisted callers to the proper department
  • Kept detailed messages from the person called upon, containing name, call timing and business nature
Total Quality Communications - Customer Service Representative
City, STATE, 01/2010 - 04/2010
  • Handled inbound calls professionally and courteously in English and Spanish.
  • Interfaced with group leaders and shift coordinators about policies and procedures.
  • Completed data entry of caller information
  • Provided accurate and appropriate information in response to customer inquiries
Community Service

Medical Records | Chicago, IL | Mar 2010 – June 2010


• Compile, verify and record patient records and medical history

• Review medical records to ensure correctness and completeness

• Retrieve and deliver medical records requested by facility professionals

• Compile data such as demographic information and treatments administered

• Code records and manage laboratory tests posting to records


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Resume Overview

School Attended

  • MITS

Job Titles Held:

  • Airport passenger Service Agent
  • CUSTOMER SERVICE REPRESENTATIVE
  • Receptionist
  • Customer Service Representative

Degrees

  • Certificate

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