airport passenger service agent resume example with 8+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.

Skill Highlights
  • Proficient in Microsoft Word and Excel
  • Speak and Write both English and Spanish fluently
  • Enjoy Working with others
  • Excellent customer service skills
  • Good communication and interpersonal skills
  • Knowledge of HMOs, Medicare and Medi-Cal
  • HIPAA compliance
  • Strong work ethic
  • Team player with positive attitude
  • Medical terminology
Education and Training
MITS Schaumburg, IL Expected in 2013 Certificate : Medical Administrative Assistant - GPA :
Professional Experience
Brink's Incorporated - Airport passenger Service Agent
Dallas, TX, 06/2013 - Current
  • Greet and assist with checking-in airline passengers
  • Check-in passengers baggage
  • Taking all the possible safety measures and completing the checking procedure before the passengers get on board the plane
  • Coordinating with the airport staff for smooth and safe airport operations
  • Answering passenger queries about the arrival and departure of the flights, reservation and ticketing procedures
Charlevoix, MI, 04/2012 - 06/2012
  • Assisted clients to help process everyday financial transactions and all inquiries.
  • Delivered financial service products to current and potential consumers and business customers.
  • Developed small business customer base and deepened relationships with existing clients to plan growth and meet quarterly business objectives.
  • Sold bank products and all upcoming new business promotions.
  • Initiated and identified customers with additional profit potential and developed action plans to expand these relationships while utilizing sales plans to acquire new relationships.

Brink's Incorporated - Receptionist
East Brunswick, NJ, 02/2011 - 04/2011
  • Greeted customers entering establishments
  • Handled high volume of calls and managed every customer service features of industry
  • multi-tasking and mail Processing
  • Attended phone calls, conducted the nature of calls and assisted callers to the proper department
  • Kept detailed messages from the person called upon, containing name, call timing and business nature
Total Quality Communications - Customer Service Representative
City, STATE, 01/2010 - 04/2010
  • Handled inbound calls professionally and courteously in English and Spanish.
  • Interfaced with group leaders and shift coordinators about policies and procedures.
  • Completed data entry of caller information
  • Provided accurate and appropriate information in response to customer inquiries
Community Service

Medical Records | Chicago, IL | Mar 2010 – June 2010

• Compile, verify and record patient records and medical history

• Review medical records to ensure correctness and completeness

• Retrieve and deliver medical records requested by facility professionals

• Compile data such as demographic information and treatments administered

• Code records and manage laboratory tests posting to records

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Resume Overview

School Attended

  • MITS

Job Titles Held:

  • Airport passenger Service Agent
  • Receptionist
  • Customer Service Representative


  • Certificate

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