Ability to multi-task in fast paced stressful environment
Work Experience
10/2012 to Current
Airport Passenger Service AgentCompany Name － City, State
Complete activities, associated paperwork and/or computer entries related to
boarding and/or deplaning passengers.
Key passenger information into the ticketing reservation system (Shares, Aero,
AirportAps, DeltaTerm and Snapp)!.
Assist passengers with reservations, ticketing, and adjustments to itinerary.!.
Greet passengers and provides necessary travel and gate information.!.
Keep passengers informed and make announcements to ensure important
information is communicated about their itineraries, flights and luggage.!.
Coordinate with internal resources to ensure passenger information is processed
and flights are dispatched on time!.
Confer with customers to determine their service requirements and travel
preferences.!.
Accept passenger luggage and create and affix bag labels to ensure proper
delivery.!.
Load and unload baggage in a safe and timely manner.!.
Perform wing walker duties during aircraft pushback.!
!.
02/2009 to 03/2010
Cashier/Department ManagerCompany Name － City, State
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.!.
Establish or identify prices of goods or services, and tabulate bills using
calculators, cash registers, or optical price
scanners.!.
Maintain clean and orderly checkout areas and complete other general cleaning
duties, such as mopping floors and!
emptying trash cans.
Calculate total payments received during a time period, and reconcile this with
total sales.!.
Supervise others and provide on-the-job training.!.
Receive payment by cash, check, credit cards, vouchers, or merchant charges.
09/2000 to 01/2007
Owner/OperatorCity, State
Evaluate the needs and goals of guests, creating excitement and commitment,
explaining the prices and programs, overcoming objections, membership
agreements and paperwork.!.
Obtain referrals, call referrals and set appointments, handle incoming phone
inquiries and book appointments.!.
Body measurements, goal setting, teaching the Curves circuit workout, and weight
loss instruction.!.
Gather and organize information to plan advertising campaigns.!.
Interview job applicants to obtain information on work history, training, education,
or job skills.
.
Perform general office duties such as filing, answering telephones, and handling
routine correspondence.
Bookkeeper/SupervisorCompany Name － City, State
Sep 2010 - Sep 2012.
Reconciliation and recording of cash register drawers and daily balancing of the
cash office.!.
Prepare the daily bank deposits and change orders and prepare all cash office
paperwork, including preparing and
disseminating store reports to the head bookkeeper and store manager.!.
Perform daily Western Union transactions and balance daily cash with ending
report.!.
Direct all front end activities and operations.!.
Assign employees to specific duties.!.
Responsible for running the cash register, service counter, cash accountability,
accurate pricing, and front end equipment maintenance.
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Resume Overview
Job Titles Held:
Airport Passenger Service Agent
Cashier/Department Manager
Owner/Operator
Bookkeeper/Supervisor
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