Resourceful self-starter experienced in college recruiting programs as well as administrative/support. Multi-dimensional in Human Resources policies, extensive background planning and coordinating activities, researching and solving problems in a corporate environment. Have strong emphasis on service, quality, administration and organization, with excellent communication skills and experience interacting with internal and external clients.
Highlights
Microsoft XP Office Suite and Lotus Notes.
Quickbooks
People-oriented
Organized
Employment tax knowledge
Exceptional communicator
Maintains confidentiality
New employee orientations
Accomplishments
Revamped the orientation process for all new hires, which was implemented department-wide. Designed a standard exit process and interview survey that was implemented permanently.
Experience
Air Train Agent / Operator, 08/08 - 02/12 Myr Group – , ,
Primary task to assist passengers with any questions, concerns, directions at JFK airport Able to operate Air Train manually if needed Able to troubleshoot the train for any faults that occurred Able to carry out proper protocol in case of emergency Report any suspicious / or unattended bag found on board the train or platform to central operation.
Processed 20-25 fraudulent transactions such ACH debits, credit cards, counterfeit checks Referred any suspicious incident to investigators Answered inquiries regarding fraud to lawyers Processed restitution checks on customers settlement account Other secretarial duties included but not limited to primary task.
Recruiting Assistant/Coordinator, 07/2001 - 05/2006 JPMORGAN CHASE & CO – City, STATE,
Tracked over 13 schools event and interview sign-up dates and school rules/calendar for the year Coordinated interviews, presentations, special events, and career fairs. Managed tactical pieces of on boarding and interview processes.Assisted with coordinating orientation for 150 full time candidates and 70 summer interns. Negotiated contracts with vendors to stay within department budget of $500K. Performed interview scheduling and the execution of internal and external recruiting events (career fairs, presentations, orientations special events, and brown bag lunches). Ensured candidates information remained confidential. Managed 50% of recruiting events calendar and performed secretarial responsibilities to recruiters. Coordinated the scheduling of second round interviews. Served as the primary contact for 72 applicants. Negotiated hotel contracts for best pricing, made travel arrangements and organized the reception dinner. Maintained University & Student Relations via Lotus Notes and peoplesoft database to track applicants. Prepared T&E reports via EXPRESS database.
Administrative Assistant, 06/1999 - 07/2001 HR Regional Banking Group - Chase – City, ,
Managed over 75% of Director's calendar and supported team as needed. Coordinated 15-20 meetings and conference calls, scheduled ongoing meetings with clients. Ran a monthly report, which provided a detailed percentage of financial and marketing data. Reviewed and tracked on a weekly basis completed Questar surveys by facilitators. Prepared 50% of the training materials for classes. Assisted and handled special projects as needed, including front desk coverage when needed. Provided general administrative duties (filing, phone answering, schedule meetings).
Customer Service & Check Review Associate, 09/1997 - 06/1999 Retail Middle Market Financial Chase - Service Line – City, ,
Managed over 75% of Director's calendar and supported team as needed. Coordinated 15-20 meetings and conference calls, scheduled ongoing meetings with clients. Ran a monthly report, which provided a detailed percentage of financial and marketing data. Reviewed and tracked on a weekly basis completed Questar surveys by facilitators. Prepared 50% of the training materials for classes. Assisted and handled special projects as needed, including front desk coverage when needed. Provided general administrative duties (filing, phone answering, schedule meetings).
Bookkeeper, 11/1991 - 11/1997 Dan's Supreme Supermarket – City, STATE,
Recruited new employees. Trained and supervised over 15 cashiers, responsible for all corrective action. Balanced out cash registers at the end of the day. Handled daily and weekly business books. Maintained sales records of business. Reported all time off, benefits, terminations and other related activities. Prepared W-2 and I-9 forms and performed orientation of new hires. Managed over 25k - 35k daily deposits, balanced out registers. Handled all payroll activities, crossed-trained employees on new job skills. Contributed 35% on employees performance appraisals.
Education
B.S: Business Administration / Management, Expected in - York College - CUNY - , GPA:
A.S: Business Administration, Expected in - Queensborough Community College - CUNY - , GPA:
Human Resources / Payroll Professional Training Certificate
Bookkeeping Certificate: , Expected in - Queens College - CUNY - , GPA:
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School Attended
York College - CUNY
Queensborough Community College - CUNY
Queens College - CUNY
Job Titles Held:
Air Train Agent / Operator
Case processor / Administrative Assistant
Recruiting Assistant/Coordinator
Administrative Assistant
Customer Service & Check Review Associate
Bookkeeper
Degrees
B.S
A.S
Human Resources / Payroll Professional Training Certificate
Bookkeeping Certificate
