agile scrum master resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
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  • Date of Birth:
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Professional Summary

A Value-driven Scrum Master/Oracle Database Administrator with 6+ years’ experience in task prioritization, risk management, workflow optimization database design, Monitoring and Tuning, Migration, Upgrades, Backup and Recovery, and Cloning, Replication, and Security Implementation. Committed Agile expert with excellent interpersonal communication, problem-solving and developing high performing teams. A servant leader well-versed in coordinating fast-paced, versatile, and evolving projects with co-located and distributed teams with a proven track record of managing complex projects. Proven ability to build a cross-functional, self-organizing, and self-managed team. A driven and results-focused servant leader with years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Driving teams in the art of facilitating time-boxed Scrum ceremonies such as Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospectives ensuring timely completion and delivery of the product to the client. Proven ability to partner with the PO to keep the Product Backlog healthy according to the DEEP and INVEST criteria. Comfortable and experienced leading large teams in process and product development. Seeking to apply expertise to a new role with a progressive and innovative organization.


Soft Skills: Servant- leadership| Coaching and Mentoring| Facilitation and Training,

Interpersonal Skills| Team Building| Conflict Resolution| Passion for continuous

Learning and Improvement| Time Management.

Technical Skills: Scrum| Kanban| DevOps| Backlog Refinement| Sprint Planning|

PI Planning| Capacity Planning| Release Planning| Estimation Techniques| CI/CD,

Risk Mitigation| Good Knowledge of SDLC| Scaled Agile Framework (SAFe).

Installation| Configuration| Performance Monitoring & Tuning, Backup & Recovery|

Upgrades and Migration of Database| Security| Patching

Tools: Word| Excel| PowerPoint| Outlook| JIRA| DevOps| Confluence| Microsoft

Teams| SharePoint| WebEx| Zoom| Skype| Unix/Linux

Work History
Agile Scrum Master, 01/2021 - Current
Abt Associates Rockville, MD,

I was working with a team of developers who were building applications to help the bank enhance delivery, and secure mobile banking services to her customers

  • Organized and facilitated all scrum ceremonies and release planning- including daily scrums, sprint planning, sprint reviews, backlog grooming and sprint retrospectives. Project involved making insurance sign up and renewals online easily accessible.

● Mentored teams, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.

● Coached scrum teams in agile best practices such as continuous integration, project transparency, code review, Jira ticket tracking, product visioning, self-organization and pair programming.

● Served as scrum master to 3 engineering teams (20+ people), helping build team consensus team discussions, promoting process improvements and resolving impediments/ conflicts when needed.

● Assisted development teams and Business Analysts to refine product functionality, communicating project progress, risks, and issues to product owners and stakeholders as needed.

● Collaborated with product owners and team members, to ensure product backlogs were consistently ordered and refined to achieve business needs.

● Mentored teams, leading them to be self-organized with strong decision making, accountability and conflict resolution traits.

● Helped teams in estimating user stories to fit within capacity, keeping them focus during sprint planning ensuring team members understand sprint priorities, sprint goals and never over commit to work.

● Consistently reminded teams daily about updating JIRA tasks for more accurate reporting and analysis of project burndown charts.

● Motivate teams to work towards continuous improvement and delivering shippable products that deliver business value in every sprint.

Agile Scrum Master, 02/2019 - 01/2021
Aisle Rocket Studios Chicago, IL,

• Ensured all agile ceremonies are administered correctly for 5 agile teams, including Daily Stand Up, Iteration Planning, Iteration Review, and Iteration Retrospective.
• Coached Agile team to increase their throughput using techniques including built-in quality, and high-collaboration approaches, such as Paired Programming.
• Leveraged tools, including Jira and Mural, to track team progress and promote collaboration.
• Collaborated with the PO and Agile CoE to improve agile practices, including user story prioritization, technical debt management, performance improvement and value delivery.
• Leveraged retrospective events and Inspect and Adapt events to identify and remove impediments for agile teams and team members by applying appropriate problem-solving techniques such as the 5-whys technique and the fish-bone diagram.
• Led Agile team to self-managing maturity, resulting in various successful processes improvement.
• Coached Agile teams on embracing Agile culture using collaboration tools such as Microsoft Teams, Zoom, SharePoint, Confluence and Miro Board.
• Facilitated and promoted continuous learning culture through the Agile Center of Excellence.

Oracle Database Administrator, 03/2016 - 12/2019
Cvs Health Douglasville, GA,
  • Planned and performed Backup/Recovery using RMAN based on SLAs, tested backup for corruption, Work with Flash Recovery Area as well.
  • Successfully Migrated Non-RAC single instance to Real Application Cluster (RAC) database instances
  • Improved the scalability of the Microsoft Access database to make it easier and more secure to share with multiple users by splitting the front-end and back-end systems.
  • Redesigned and optimized the database to the scheduling spreadsheet to facilitate efficient operations and availability.
  • Ran the Performance Analyzer on all object types in the database to examine and make appropriate changes for optimal performance.
  • Created new database systems and makes recommendations to improve the performance and efficiency of existing systems.
  • Redesigned table and index partitioning strategies, using HINTS to improve the query Performance.
  • Performs database system management functions (e.g., software installs, version upgrades, and configuration management)
  • Created and managed database objects such as tables, indexes, materialized views, and referential integrity constraints.
  • Performed administrative activities like user creation and administration, profiles, privileges and roles administration, and space and schema management.
  • Migrated data from Oracle 10g R2 database on UNIX to Oracle 11g on a Linux platform.
  • Performed Data Guard failover as required for maintenance. This includes coordinating with application owners and System Administrators to when the failover can be performed.
  • Designed, developed, deployed, and enhance automation to reliably manage the platform infrastructure.
  • Restoration and Recovery of the database from offline, and online using RMAN and Data Pump backup.
  • Responsible for problem escalation to Oracle Support and third parties as necessary
  • Provides recommendations and best practices to management on behalf of the team.
Associate of Applied Science: Economics, Expected in 12/2009
University of Buea - Southwest Region, Cameroon,
Status -
MBA: Business Administration, Expected in 01/2015
Cyprus International University - Nicosia, Cyprus ,
Status -

Certified Microsoft Office Specialist - Access 2016 (MOS) 07/2019
Oracle Certified Associate - OCA - 8/2021
Certificate Professional Scrum Master - 06/2022


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School Attended

  • University of Buea
  • Cyprus International University

Job Titles Held:

  • Agile Scrum Master
  • Agile Scrum Master
  • Oracle Database Administrator


  • Associate of Applied Science
  • MBA

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