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agile product owner director of personnel resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced transformational Information Technology, Software Product Development and Cyber Security leader with 18+ years of experience in Information Technology. Documented CTO level execution, operations management, and budgeting experience coupled with CIO innovative capability and strategies to best develop organizations business products and services. Excellent reputation for resolving problems and improving customer satisfaction.

Certifications
  • Cleared for TS/SCI, SSBI
  • Certified DoD CIO
  • Certified CISSP
  • Certified PMP
  • Certified CCSK
  • Certified CSPO
  • CompTIA Certified A+
  • CompTIA Network+
  • CompTIA Linux+
  • CompTIA Cloud+
Experience
07/2020 to Current Agile Product Owner & Director of Personnel Butte-Glenn Community College District | Oroville, CA,
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Collaborated with development team on product features, services, and tasks.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Championed and implemented agile delivery practices across division of 60 personnel while working with multiple commercial and DoD/DoN partners to deliver Interim Operating Capability (IOC) and Full Operating Capability (FOC) product that would add budgetary and processing value to Navy by fully automating manual retirement process to support over 40K personnel across their careers.
  • Serve as expert advisor to Portfolio Manager regarding oversight of highly complex DoN IT Business Systems in various stages of project lifecycle by applying knowledge of agile development, DoD Acquisition Framework and performing analyses.
  • Led diverse team in processing of all retirements and human resource actions for over 90K employees including retirements, career management, professional accomplishments, and education.
07/2017 to 07/2020 Chief Technology Officer Merakey | Loyalhanna, PA,
  • Led diverse team of 50 personnel to modernize legacy infrastructure, software, and to implement and utilize cloud technologies.
  • Executed $18 million hardware and services contract and negotiated new two-year contract proposal for software and hardware services; certified invoices; ensured deliverables were met on time and within budget.
  • Briefed executives on technology risks and suggested ways to alleviate concerns.
  • Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
  • Managed company-level architecture, platform and data configuration processes and implementation protocols.
  • Laid out complete business continuity plan (COOP / DRP) to maintain data protection in event of natural disaster or long-term outage.
  • Directed software development team's complex project development and functionality objectives using SDLC and Agile frameworks and best practices to upgrade and develop websites and mobile applications.
  • Implemented use of cloud technologies; Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) technologies, resulting in reduction of capital expenditures (CAPEX) and improved operational efficiency.
  • Facilitated ongoing team development and growth through training and professional skills enhancement.
07/2015 to 07/2017 Director Navy Operational Support Center | City, STATE,
  • Directed staff of 30 personnel in all operations, logistics, budget planning and execution, and customer support activities to support over six hundred customers.
  • As product owner oversaw all modernization efforts of our personnel management and readiness information application.
  • Oversaw day-to-day production activities in accordance with business objectives and mandates.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality of service.
  • Provided documentation of processes to comply with regulations and organizational policies.
  • Modernized and improved operational procedures to increase productivity and while efficiently controlling costs.
  • Led change and transformation across functional areas to deliver benefits and align organizational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Monitored budget and utilized operational resources.
04/2013 to 07/2015 Deputy Chief Information Officer (CIO) Office Of The Chief Of The Navy Reserve | City, STATE,
  • Developed Navy Reserve IT strategy and policy on operation, information assurance, and cybersecurity protection for Navy Reserve information systems.
  • Provided oversight, management and ensured investment and cost effectiveness of information systems, services, and sustainment.
  • Ensured Federal Information Systems Management Act (FISMA) compliance and reporting.
  • Ensured proper and efficient IT budget execution in support of strategic business goals.
  • Provided collaborative insight and integration with DoD, DoN, and stakeholders as required to support enterprise-wide computer, network, mobile platforms, services, and cybersecurity in support of Navy Reserve mission.
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Researched new technologies and selected best options for organizational priorities and cost-effectiveness.
  • Applied technology knowledge to achieve key business objectives.
  • Managed $23M IT portfolio budget to measure, monitor, and provide resource funding for current information systems and services, research, and future proposed initiatives.
  • Analyzed financial decision impact against desired outcomes.
  • Evaluated business requirements to forecast costs relating to hardware, software and consulting.
Education
Expected in 06/2021 to to Executive Leadership Certificate | Leadership Harvard Kennedy School Executive Fellowship , Cambridge, MA, GPA:
Expected in 06/2016 to to Chief Information Officer Certificate | Executive Information Technology Leadership National Defense University, Washington, DC GPA:
Expected in to to Master of Arts | Computer Resources & Information Technology Webster University, St Louis, MO GPA:
Expected in to to Bachelor of Science | Electronics Engineering Technology University of Memphis, Memphis, TN GPA:

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Resume Overview

School Attended

  • Harvard Kennedy School Executive Fellowship
  • National Defense University
  • Webster University
  • University of Memphis

Job Titles Held:

  • Agile Product Owner & Director of Personnel
  • Chief Technology Officer
  • Director
  • Deputy Chief Information Officer (CIO)

Degrees

  • Executive Leadership Certificate
  • Chief Information Officer Certificate
  • Master of Arts
  • Bachelor of Science

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