Successfully implemented Rally Enterprise Edition across 6 Scrum teams Maintained vendor relationships and assisted in resolving 500 payment holds per year and reduced invoice carry over to a $0 balance Managed 6-month refactoring project which reduced processing time for a critical monthly data source from 3 weeks to 3 days Created process for loading and maintaining new auction data sources (new sources activated within 1 day of data receipt) Completed large data analysis one month ahead of deadline (60 million records) Reduced research lag time from 90 to 30 days by bringing in new courier services and forging new relationships with state motor vehicle departments and jurisdictions Provide Agile mentoring to the VA Office of Information and Technology staff Guide VA leadership on Agile practices throughout the Agile transformation of the organization Support the VA OI&T transition to Agile and scaling Agile through the enterprise Develop agile training materials for use in mentoring sessions with VA client Conduct Agile boot camps to various groups within the organization Coordinate and facilitate large scale remote training sessions Mentor project teams in smaller settings on the Scrum framework Provide coaching and mentoring to new ScrumMasters and Agile Coaches Serve as primary administrator for CA Agile Central (Rally) Provide CA Agile Central training to all current and new employees Serve on Engineering Process Group helping to define company best practices Support all CMMI and Quality Management System activities.
02/2015 to 08/2015
ScrumMasterFannie Mae Eliassen Group － Reston, VA
Successfully implemented Rally Enterprise Edition across 6 Scrum teams Developed weekly agile metrics reports and dashboards for senior management including capacity tracking, task burn-downs, story burn-ups, and velocity metrics Participated in the first Agile Release Train as part of a SAFe transition Successfully guided two cross-functional development teams through transition from waterfall to Agile development Acted as the servant leader to Scrum teams, helping the team progress and apply agile principles Provided ongoing agile training opportunities to team members and promoted working towards a cross functional team Facilitated Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings Worked closely with Product Owners and stakeholders to establish a Product Backlog in the form of user stories Removed impediments and protected team members from interruptions and distractions to maximize productivity Provided data driven ad-hoc reporting to leadership through analysis results.
04/2013 to 11/2014
Project EngineerAmazon Web Services － Sterling, VA
Developed team documentation and staffing models for multiple teams through interviewing and data analysis Developed project lifecycle and documentation for over 30 team projects while introducing agile methodologies including weekly status reporting and burn down charts Developed document templates used for all projects including project white papers, weekly updates, budget reporting, Gantt charts, and retrospective workbooks Managed multi-million dollar projects which improved critical data center infrastructure from conception to site acceptance Maintained vendor relationships and assisted in resolving 500 payment holds per year and reduced invoice carry over to a $0 balance Hired team of procurement specialists to support internal teams and vendors who submit all procurement requests and resolve all payment holds Developed procurement approval process to add visibility and controls around purchasing for senior leadership Compiled mechanical, electrical, and network critical equipment data across 23 enterprise data centers using existing data sources and on-site physical audits Identified areas for improvement as well as acted on data provided from other teams and organizations Supported colleagues with data gathering and documentation for analysis and reports Participated in fiscal planning session and developed fiscal budget for enterprise data centers and headcount planning.
11/2006 to 04/2013
Sr. Business Data AnalystCARFAX, Inc － Centreville, VA
Analytical project lead for the end-to-end development process of business/technical requirements throughout the data load cycle Managed 6-month refactoring project which reduced processing time for a critical monthly data source from 3 weeks to 3 days Provided subject matter expertise for VIN level data and OEM maintenance schedules, and provided guidance on developing business rules Created process for loading and maintaining new auction data sources (new sources activated within 1 day of data receipt) Completed large data analysis one month ahead of deadline (60 million records) Developed 6-month training plan for new hires which included basic project management and business analysis skills and an understanding of all data elements included on CARFAX Vehicle HIstory Reports Provided data analysis and testing support for enhancement of data mapping application which improved efficiency in mapping two data sets Maintained product backlog for agile development teams and coordinated projects across the business Developed and maintained project metrics including team velocity, project estimation, and burn down charts Attended and facilitated daily stand ups and agile team ceremonies including team retrospectives, requirements gathering workshops, planning meetings, and project kick-offs Elicited, documented and communicated requirements in user story form for projects varying 2 weeks to 6 months Mentored junior business analysts regarding business and data analysis duties Tested projects with agile user acceptance testing using mocked and production data Coordinated department training opportunities to learn new Agile Business Analysis techniques and other technical skills Maintained vendor relationships with each data provider including business and technical contacts and resources Provided monthly reporting for invoicing including total and unique records received, loaded, and ignored.
09/2004 to 11/2006
Research AnalystCARFAX, Inc － Centreville, VA
Reduced research lag time from 90 to 30 days by bringing in new courier services and forging new relationships with state motor vehicle departments and jurisdictions Researched and reviewed CARFAX Vehicle History Reports disputes, and made corrections as necessary Identified trends and worked with data services teams to correct data quality issues while improving the CARFAX Vehicle History Report Worked with internal teams and data providers to obtain data verification Reviewed supporting documentation to verify accuracy of CARFAX report information Entered detailed notes documenting all research into the data research tracking system Developed training materials and presentations for staff and other training purposes Prepared document requests and attach received documents to research tickets Received and entered research tickets for state and private data source corrections.
07/2002 to 09/2004
Health Care SpecialistU.S. Army － Ft. Bragg, NC
Primarily responsible for providing emergency medical treatment, limited primary care and health protection and evacuation from a point of injury or illness.
Education and Training
Health Care Specialist
High School DiplomaHopewell High School
Agile Business Analyst - Front Row Agile
Introduction to Agile Business Analysis - CARFAX Inc.
Data Management & Manipulation with SPSS - CARFAX, Inc. Analyzing Data in Excel 2007 - CARFAX Inc. Introduction to SQL - Durham Tech Ed2Go Introduction to MS Access 2003 - Durham Tech Ed2Go Intermediate MS Excel 2003 - Durham Tech Ed2Go Certifications Certified ScrumMaster - Scrum Alliance
Project Management Professional - Project Management Institute Interests Member of Agile Alliance Member of Scrum Alliance Publications Agile Myths and Challenges - GovernmentCIO Magazine
Personable Agile Coach successful at building strong professional relationships. Skilled mentor and mediator who excels at bringing out the best in team members. Passionate about team collaboration and supports efforts to implement solutions for customers and stakeholders.
*Recipient of the Emerging Leader Award in 2016
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