advanced medical support assistant resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Computer-proficient Advanced Medical Support Assistant with sound knowledge of CPRS and Microsoft Programs. Ambitious and determined to work a flexible schedule. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Nurturing Advanced Medical Support Assistant looking to tackle new responsibilities in the administrative medical field. Adept at scheduling patient appointments, entering patient data into computer system and resolving patient issues. Great people skills prioritize duties through efficient time management.

  • Recordkeeping skills
  • Background in medical billing
  • Understanding of privacy regulations
  • Insurance company procedures understanding
  • HIPAA compliance
  • Professional bedside manner
  • Charting expertise
  • Inventory and supply management
  • Understands medical procedures
  • Proficient in patient scheduling
  • General housekeeping ability
  • Team management and supervision
  • Communicating with patient families
  • Stocking supplies
  • Calm and level-headed under duress
  • Quick problem solver
  • Customer Service
  • Data entry
  • Medical terminology
  • Basic Computer Skills
Advanced Medical Support Assistant, 05/2015 - 08/2021
Veterans Health Administration Canton, OH,
  • Updated outdated patient information to maintain current records.
  • Scheduled approximately 25+ appointments daily.
  • Retrieved patient files for doctors.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Helped residents achieve program goals and increase independence.
Assistant Manager, 04/2014 - 04/2015
Select Energy, Inc De Berry, TX,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Lead Counter, 02/2011 - 03/2015
Panda Express City, STATE,
  • Managed and ordered supplies to maintain inventory stock.
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Answered questions regarding menu items, assisting customers in making selections.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Prepared food and beverages for customers, placing on trays for quick and easy handling.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Directed customers to napkin and utensil station to obtain paper goods and condiments.
Education and Training
High School Diploma: , Expected in 06/2009
Escambia High School - Pensacola, FL
Status -
Activities and Honors

Directors Coin for outstanding service to patients

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Resume Overview

School Attended

  • Escambia High School

Job Titles Held:

  • Advanced Medical Support Assistant
  • Assistant Manager
  • Lead Counter


  • High School Diploma

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