Advanced Medical Support Assistant resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Administrative Support Assistant focused on productivity who capably maintains open lines of communication among upper management,middle management and administrative staff. Adept at managing multiple projects.

Resourceful, flexible and hardworking with the drive to ensure job completion.

  • Microsoft Office proficiency
  • Excel spreadsheets
  • Results-oriented
  • Meticulous attention to detail
  • Self-directed
  • Dedicated team player
  • Professional and mature

Successfully planned and executed corporate meetings, lunches and special events for employees. Received merit for strong attention to detail, exemplary customer service and team-player attitude. Strong scheduling skills ensuring timely call back and follow up with patients. Strong telephone skills with a pleasant and courteous voice,Efficiently meeting the needs of the patient.

Advanced Medical Support Assistant, 11/2005 - Current
Department Of Veterans Affairs Gaylord, MI,

Coordinated and scheduled patient consultations and appointments, Preregistration, and ensuring accurate up to date patient information. Utilizing the hospital computer systems (i.e: Vista,CPRS,Capri,and the file tracking system) ensuring timely and accurate data of patients to identify and correct potential problems. Ensured the update and verification of patient data. Provided sufficient backup in the absence of the front desk staff. Greeted and provided information and clinical orientation to patients, visitors, and new staff. multi-tasking receiving and redirecting inquires from both inside and outside the clinic,and regional office.Responsible for the intake of C-files (Military Medical Records) from the regional offices around the country.Maintained an up-to-date Nationwide and departmental electronic file tracking systems.

Streetcar Conductor, 01/2002 - 10/2003
First Republic Bank San Francisco, CA,

Employed as a Bus operator, Paratransit van operator, and Streetcar Conductor for the Tampa area transit company. Responsible for the on time service pick-up and drop-off of area disabled customers. Ensuring prompt arrival and pick-ups at Doctor's appointments, shopping,etc. Ensuring quality customer service and information pertaining to bus schedules and events in the Tampa Bay area.

Senior Loan Specialist, 07/2000 - 11/2001
Collegiate Funding Services City, STATE,

Responsible for the consolidation of federally guaranteed student loans. Completed the loan applications with the customer on the phone, while entering all pertinent information into the computer. verification of all information provided by the customer. Ensured prompt follow-up calls on all accounts while providing excellent customer service.

GED: general studies, Expected in 1978
Adlai E. Stevenson High School - Bronx, NY

majored in English and western civilization

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Resume Overview

School Attended

  • Adlai E. Stevenson High School

Job Titles Held:

  • Advanced Medical Support Assistant
  • Streetcar Conductor
  • Senior Loan Specialist


  • GED

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