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Advanced Medical Support Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Nurturing Advanced Medical Support Assistant looking to tackle new responsibilities in the administrative medical field. Adept at scheduling patient appointments, entering patient data into computer system and resolving patient issues. Great people skills with the ability to prioritize duties through efficient time management.

Skills
  • Proficient in patient scheduling
  • Understanding of privacy regulations
  • Recordkeeping skills
  • Customer Service
  • Data entry
  • Communicating with patient families
  • Calm and level-headed under duress
  • Stocking supplies
  • Reliable transportation
  • Using a scale
  • HIPAA compliance
  • Understands medical procedures
Education and Training
Liberty University Lynchburg, VA Expected in Bachelor of Science : Healthcare Administration - GPA :
  • The National Society of Collegiate Scholars Member
  • Major in Healthcare Administration
Experience
Veterans Health Administration - Advanced Medical Support Assistant
Augusta, GA, 05/2016 - Current
  • Restocked rooms and supply areas.
  • Scheduled approximately 10 appointments daily for Community Care.
  • Updated outdated patient information to maintain current records.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Completed clinical documentation in accordance with agency guidelines.
  • Scheduled appointments for patients via phone and in person.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Answered appointment calls to streamline office operations.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Communicated with patients by phone and via written correspondence.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Requested scripts from doctors and verified insurance and coding.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Otay Recreation Ctr - Secretary
Chula Vista, CA, 04/2014 - 05/2016
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Checked office supplies stock and placed orders to maintain levels.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Maintained organized filing system of paper and electronic documents.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Managed multiple calendars and contacts within HAS.
  • Documented and shared HAS meeting minutes.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
Wilmington VAMC - Compensation and Pension Clerk
City, STATE, 03/2007 - 04/2014
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Communicated pertinent information and potential problems to physicians and nurses.
  • Verified accurate patient demographic and insurance information to enter into electronic medical system.
  • Answered telephone calls, recording accurate messages and relaying to designated staff.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Scheduled appointments for patients via phone and in person.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered appointment calls to streamline office operations.
  • Communicated with patients by phone and via written correspondence.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Wilmington VAMC - Canteen Employee
City, STATE, 06/2005 - 03/2007
  • Helped customers by answering questions and locating merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Strengths

Exerts positive influence on others

Promotes organizational relationships and teamwork

Sets high standards

Motivates others

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Liberty University
Job Titles Held:
  • Advanced Medical Support Assistant
  • Secretary
  • Compensation and Pension Clerk
  • Canteen Employee
Degrees
  • Bachelor of Science

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