Advanced Medical Support Assistant Resume Example Department Of Veterans Affairs

ADVANCED MEDICAL SUPPORT ASSISTANT

Education and Training

Bachelor of Science: Health Education and Promotion BiologyDecember 2010East Carolina UniversityHealth Education and Promotion Biology

Masters: Business Administration/Human Resource ManagementSeptember 2012Columbia Southern UniversityOrange Beach, ALBusiness Administration/Human Resource Management

Professional Experience

Advanced Medical Support Assistant10/2014 to CurrentDepartment of Veterans AffairsGreenville, NC

Veteran with 10 years of experience in leadership and technical experience in connection with the United States Navy.
Demonstrated history of producing accurate, timely reports and meeting stringent deadlines, following policies and procedures.
I am experienced in the education and training of staff, scheduling appointments, assigning staff to various areas for coverage, ordering supplies, and teaching classes to a large number of people.
Proficient in multiple database applications as well as all MS Office applications.
Honorable discharged from the US Navy 2004 as a Petty Officer Third Class Hospital Corpsman.
Use analytical techniques to assess the financial data of veterans and verify income.
Determine eligibility and benefits.
Enroll and transfer veteran's medical health benefits.
Order supplies and oversee budget is met.
Work with medical records, capture workload and apply to excel.
Counsel veterans on benefits package and established relationships with outside service organizations.
Validate insurance and special environmental health registry processes.
Provide outreach and education to veterans, their families and stakeholders.
Conduct studies and analyze data on methods of enrollment and reaching target individuals.
I am an excellent communicator in both written and verbal formats.
I have taken numerous classes on financial planning & management market research & analysis through DAU University.

Program Support Assistant02/2012 to 10/2013Department of Veterans AffairsGreenville, NC

Provide direct administrative, procedural, and resource assistance.
Prepare correspondence, reports, and forms reviewing accuracy, completeness, and adherence to established policy.
Review completed work and reject work not meeting established standard.
Maintain calendars and schedule appointments.
Maintain filing systems for personnel and correspondence.
Maintains records on points of contact in order to obtain input on related administrative matters pertaining to office related administrative needs.
Receives and determines the distribution of incoming mail, handles item that are routine in nature.
Establishes office procedures/operations to facilitate and support the office mission.
Sets up, shifts, or otherwise arranges appointments.
Arranges for conferences and meetings, including space, time, and attendees.
Capable of resolving operating systems deficiencies by using troubleshooting hardware/software malfunctions.
I have taken classes on regulations, policies, and directives related to entitlement and eligibility for health care benefits.
I have knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency and productivity of health administration programs.
I am an excellent communicator in both written and verbal formats.
I frequently wrote correspondence from senior resident engineer to other key people in the building of new VA Facility.
I initiated system for inventorying equipment items coming in to facility.

Lab Technician02/2011 to 02/2012Department of Veterans AffairsGreenville, NC

Performed capillary puncture and venipuncture to obtain specimens.
Performed routine urinalysis according to standardized laboratory procedure, as well as hematological tests such as hematocrit, hemoglobin, and sedimentation rates.
Entered requests and results using the automated computer program.
Provided full range of laboratory support services to pediatrics, geriatrics, adolescent, and adult patients.
Participated in quality control procedures on equipment, reagents, and products.
Maintained proper records for quality control reports.
Was responsible for setting up examination rooms, performing phlebotomy and lab testing, assisting with patient intake interviews and documentation.
Assisted medical staff and/or performed diagnostic procedures used to diagnose medical conditions.
Scheduled procedures and notified physician of results.
I Worked in conjunction with other ancillary support staff to ensure smooth functioning of the clinic.
I am an excellent communicator in both written and verbal formats.
I initiated a weekly inter-office newsletter that informed our 50-person staff about the week's deadlines, production schedules and team-building events such as office picnics.
In addition, I was selected to interview clients for our company's end-of-year report due to my ability to successfully converse with a broad range of people.

Intern09/2010 to 12/2010American Cancer SocietyGreenville, NC

Provided resources and staff support to communities and organizations by assisting in the planning, implementation, and evaluation of American Cancer Society fundraising activities.
Provided content knowledge, education, and strategic direction on activities related to the prevention and early detection of cancer.
Assisted in the development of strategic alliances with outside organizations, individuals, and systems in areas of cancer prevention/detection.
Assisted in organization of press events and press activities associated with regional events and initiatives.
Conducted data entry in Excel and Outlook.
Coordinated mass mailings in Excel database and prepared documents for mailing.

Lab Technician02/2008 to 06/2009Pitt Memorial HospitalGreenville, NC

Prepare patient specimens for laboratory testing.
Process patient requests and performed venipuncture, and arterial punctures on inpatients, outpatients, and outside account patients.
Properly maintain documented records of activities.
Clean and maintain laboratory equipment and environment.
Information resource for nursing staff and medical staff regarding specimen requirements for laboratory testing.

Medical Assistant01/2005 to 06/2007American Surgical AssociatesLeonardtown, MD

Primary duties included scheduling surgeries and post-op appointments, assisting with procedures, maintaining and disinfecting the exam rooms.
Additional duties included updating and filing medical records and patient allergy charts, assisting with insurance claims, giving allergy shots to patients, and mixing allergy vials.

Hospital Corpsman12/1994 to 08/2004United States NavyPatuxent River, MD

Assisted in the prevention and treatment of disease and injury and assisted health care professionals in providing medical care to Navy people and their families.
Maintained and responsible for Medical and Education Records Command wide.
Attended and graduated number one in class for allergy and Immunizations.
Maintained and in charge of Allergy and Immunization clinic for over 600 people.
Worked on ambulance as both driver and Emergency Medical Technician.
Maintained education and training records command wide.
Taught classes in Emergency Vehicle Operation, Blood draw, IV and sexually transmitted diseases.
Apart of smallpox response team, Conducted Command wide mass HIV blood draws.
Was in charge of supply and budgeting of supplies and equipment that was needed.
Worked with others to open outpatient clinic in Oceana, VA from ground zero.
Ordered furniture, equipment and supplies needed to open clinic.
Ability to provide briefings, orientations, staff development, and training.

Skills

administrative, ambulance, benefits, budgeting, budget, charts, Coaching, Community Relations, hardware, conferences, Consultation, content, draw, Crisis Management, clients, data entry, database applications, database, direction, documentation, Employee Relations, engineer, filing, financial, financial planning & management, forms, fundraising, insurance, leadership, team-building, Market Research, meetings, Mentoring, Excel, mail, MS Office applications, office, Outlook, Navy, Needs Assessment, communicator, newsletter, nursing, operating systems, Performance Management, personnel, phlebotomy, policies, press, processes, producing, quality control, scheduling, staff development, strategic, strategic alliances, Strategic Planning, teaching, Technician, Time Management, troubleshooting, written

Additional Information

AWARDS Navy Meritorious Unit Commendation Navy and Marine Corp Campaign Badge Good Conduct Medal National Defense Service Medal Navy and Marine Corp Expeditionary Medal Navy Marine Corp Achievement Medal

Resume Overview

Companies Worked For:

Department of Veterans Affairs
American Cancer Society
Pitt Memorial Hospital
American Surgical Associates
United States Navy

School Attended

East Carolina University
Columbia Southern University

Job Titles Held:

Advanced Medical Support Assistant
Program Support Assistant
Lab Technician
Intern
Medical Assistant
Hospital Corpsman

Degrees

Bachelor of Science : Health Education and Promotion Biology December 2010
Masters : Business Administration/Human Resource Management September 2012

Advanced Medical Support Assistant Resume Example

Resume Score: 90%

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