Advanced Medical Support Assistant Resume Example Topeka, VAMC

ADVANCED MEDICAL SUPPORT ASSISTANT

Summary

Observant Advanced Medical Support Assistant with 10 years of experience working as a Advanced Medical support assistant in the Topeka area. Sound knowledge of medical terminology and medical procedures. Excellent recordkeeping and customer service abilities.

Skills

Recordkeeping skills
Proficient in patient scheduling
Insurance company procedures understanding

Understanding of privacy regulations
HIPAA compliance

Experience

08/2010 to Current

Advanced Medical Support AssistantTopeka, VAMC － Topeka, KS

Updated outdated patient information to maintain current records.
Retrieved patient files for doctors.
Kept facility stocked with necessary supplies, equipment and instruments.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Used Windows/Microsoft software to process patient payments and update accounts.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Organized charts, documents and supplies to maintain team efficiency.
Answered appointment calls.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Scheduled appointments for patients via phone and in person.
Maintained clean and organized work area with adequate supplies and reagents.
Communicated with patients by phone and via written correspondence.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

03/2012 to 06/2018

Certified Medication AideTammy the Pro － Topeka, KS

Administered scheduled drugs, including Haldol and Morphineunder direct supervision of licensed nurse.
Assessed patient needs in response to medications.
Monitored vital signs during medication administration to quickly identify any complications.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Maintained medication stock and performed cleaning of patient rooms and equipment.
Initiated oxygen and administered life-saving drugs in emergency situations.
Planned optimal meals based on established nutritional plans.
Engaged with patients through participation in physical activity, which helped boost mood and improve overall memory.
Helped clients stay happy and healthy by providing mental and emotional support.
Monitored medications for patients with various conditions, including Diabetes and Alzheimer's disease and kept watchful eye for side effects.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Monitored client behaviors and emotional states, reporting concerns to the RN and documenting information in files.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Assisted patients with such tasks as bathing and eating each shift to alleviate burden on family members.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Administered insulin medications and educated patients and families on correct at-home administration.
Documented patient intake and dietary requirements and assisted with feeding.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Used mobility devices and different lift equipment to transport patients.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Attended to patients in a 7-bed unit, continuously checking on needs and maintaining high standards of patient care.

06/2005 to 08/2010

Certified Dialysis TechnicianDialyis Specialists of Topeka － Topeka, KS

Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
Transported patients from rooms and prepared for treatments.
Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Recorded observations and baseline measurements to maintain accurate medical records.
Collected lab specimens in adherence with safety protocols for patient tests.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
Assisted patients with personal care, ambulation and general patient care needs.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
Calibrated equipment for optimal use and to obtain accurate diagnostic results.
Monitored and maintained aseptic techniques throughout procedures.
Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.

Education and Training

05/1996

High School DiplomaRim of The World Senior High School － Lake Arrowhead, CA

Some College (No Degree)We Care Online － Wichita, KS

Resume Overview

Companies Worked For:

Topeka, VAMC
Tammy the Pro
Dialyis Specialists of Topeka

School Attended

Rim of The World Senior High School
We Care Online

Job Titles Held:

Advanced Medical Support Assistant
Certified Medication Aide
Certified Dialysis Technician

Degrees

High School Diploma
Some College (No Degree)

Advanced Medical Support Assistant Resume Example

Resume Score: 80%

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