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adult day center director resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable Adult Day Director with in-depth understanding of program management, administration and team management. Hardworking and decisive with good organizational, problem-solving , communication and conflict management skills. Knowledge of waiver programs and ability to work directly with case managers, physicians, clients and caregivers to ensure that services are provided in a timely manner.

Accomplishments


  • Achieved updated/efficient client information by introducing and integrating PCC medical records system.
  • Achieved minimal COVID exposure through effectively implementing policies/procedures to mitigate spread of virus in group setting.
  • Supervised team of 6 staff members.
  • Collaborated with team of 10 in the development of an Intergenerational Life Long Learning Program that is a model for senior communities.
Skills
    • Customer Service Management
    • Decision Making
    • Teamwork and Collaboration
    • Multitasking and Prioritization
    • Relationship Building
    • Focus and Follow-Through
    • Program Optimization
    • Policy Development and Enforcement
    • Sales Promotion
    • Goal Setting
    • Records Organization and Management
    • Needs Assessment
Work History
Adult Day Center Director, 07/2016 - Current
Henry County, Georgia Mcdonough, GA,
  • Supervises daily operations of Adult Day Center.
  • Ensures facility is in compliance with all applicable standards and laws.
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Works with other departments, local governmental organizations and community groups to provide well-rounded host of services for clients.
  • Manages yearly budget for labor, supplies and building costs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Promotes positive company image and establishes reputation as provider of choice for Adult Day Services in greater community.
  • Fosters caring and safe environment for clients and caregivers.
  • Recruited and developed solid team of professionals to care for up to 26 clients each day.
  • Supervises 6 employees, overseeing efficiency of client cares, activities, programs and interactions with clients/caregivers..
  • Implemented innovative programs to increase client involvement and creativity to make their lives more productive and meaningful.
  • Communicates with staff to encourage highest quality of service is provided for our clients and their caregivers.
  • Facilitated dementia caregiver support group for caregivers and individuals.
  • Worked directly with management, other Adult Day Directors and Leadingage to advocate for seniors and caregivers.
  • Communicates and works daily with case managers, physicians, insurance companies, Veteran Administration, families, and client to ensure that services are provided.
  • Teamed with other Ebenezer directors to create Life Long learning Program that is model for other senior living communities.
Program Assistant, 12/2009 - 07/2016
Lhc Group New Orleans, LA,
  • Assisted director in scheduling work hours for 8 staff members, resolving conflicts and assumed responsibility in absence of director or nurse.
  • Performed duties of care which included medication administration, personal cares, care planning, monthly charting, blood pressure, weights and daily food/liquid intake. Created, designed, organized and facilitated programs/activities for 40 clients. Executed daily operations of opening/closing of center, managing client transportation, attendance records, and CACFP forms.
  • Assisted director in maintaining records of 40 clients in order to remain 100% compliant with DHS regulations. Purchasing of necessary program supplies while managing spending account.
  • Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers
Personal Care Attendant, 04/2009 - 12/2009
Henry County, Georgia Mcdonough, GA,
    • Provided safe mobility support to help patients move around personal and public spaces.
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
Program Assistant, 10/2005 - 06/2008
Ebenezer Ridges Adult Day Center City, STATE,
  • Assisted director in scheduling work hours, resolving conflicts and assumed responsibility in absence of director or nurse.
  • Performed duties of care which included medication administration, personal cares, care planning, monthly charting, blood pressure, weights and daily food/liquid intake. Created, designed, organized and facilitated programs/activities for 40 clients. Executed daily operations of opening/closing of center, managing client transportation, attendance records, and CACFP forms.
  • Assisted director in maintaining records in order to remain 100% compliant with DHS regulations. Purchasing of necessary program supplies while managing spending account.
Education
Associate of Arts: , Expected in 12/2015
-
Normandale Community College - Minneapolis, MN
GPA:
Status -
High School Diploma: , Expected in 05/1984
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Trinity Christian School - Broken Arrow, OK,
GPA:
Status -

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Resume Overview

School Attended

  • Normandale Community College
  • Trinity Christian School

Job Titles Held:

  • Adult Day Center Director
  • Program Assistant
  • Personal Care Attendant
  • Program Assistant

Degrees

  • Associate of Arts
  • High School Diploma

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