Adoption Eligibility Specialist resume example

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Arranged rapid office equipment repair and maintenance with vendors.

• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Kept digital records of patient details, medications, billing and other activities.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Administered prescribed drugs to high-volume patient caseload.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Administered medications to patients and remained vigilant for negative side effects.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to a specific destination. Transmit information or documents to customers, using computer, mail, or fax machine. Operate telephone and switchboard to answer, screen or forward calls. Answer multi line phones and multi task, providing information, taking messages, or scheduling appointments. Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. File and maintain records. Provide information about the establishment, such as location of the department or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Receive payments and record receipts for services. Great customer service, great team player, reliable and trust worthy. Monitoring calendars, routing work to other division staff and coordinating work to other units of the agency. Serve as primary point-of-contact. Professional manner throughout the division and agency. Respond to telephone calls and greet guests and officials and federal governments, as well as from private sectors and public; provide a broad range of information. Acquire sufficient program knowledge to handle routine inquiries from the public and contracting entities, route more complex inquires appropriately and efficiently and bring urgent matters to the attention of appropriate personnel. Research special issues involving time-sensitive project. Coordinate, compose, prepare and proof a variety of correspondence, memoranda, and reports ensuring documents submitted to the Administrators for approval that are free of grammatical errors and have all supporting documentation attached.