Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Skill to maintain accurate records, schedule appointments and handle various administrative responsibilities. Highly communicative Eligibility Specialist with background helping individuals understand and access affordability options. Talented performer with over 1 year of providing information, direction and resource material. Considered team player with exemplary multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Documentation and paperwork
  • Program knowledge
  • Effective communication skills
  • Excellent phone etiquette Office equipment experience Great customer service 40WPM Knowledge of CAPPS,IMPACT, TIERS. Multi Line phones.
  • Critical Thinking
  • Leadership
  • Problem-Solving
  • Teambuilding
  • Time Management
  • Self-Motivated, Dependable, Honest.
  • Teamwork and Collaboration
  • Switchboard
Work History
Adoption Eligibility Specialist, 09/2020 - Current
Great Circle Steelville, MO,

Coordinating with clients and service providers to develop service plans under existing agency agreements including collecting and verifying documentation to ensure proper administration of the service agreement. Preparing Title IV-E agreements using knowledge of a clients needs and ability to fulfill its requirements and providing support as needed. Collaborating with attorneys as well as office staff in developing agreements and paying out attorney fees. Reviewing Adoption agreements and Placement agreements to verify that they comply with policies and applicable regulations. Clearly explaining Adoption and Placement agreements to clients to ensure they gain understanding of the contract and service plan agreement expectations. Self-monitoring progress accordance to the schedule of service plan completion to submit documents in a timely manner. Knowledge of laws and regulations pertaining to grant and contract administration; Knowledge of grant/contract processes and procedures; Knowledge of extensive engagement strategies. Excellent problem solving skills; Strong math aptitude and strong attention to detail. Effective critical thinking skills; Skill in establishing and maintaining effective working relationships; Ability to handle multi tasks and meet dead lines; Ability to analyze thinking skills; Skill in establishing and maintaining effective working relationships; Ability to handle multiple tasks and meet deadlines; Ability to analyze problems, evaluate alternatives and recommend effective solutions; Ability to process information in a logical manner and to assess validity; Ability to multi-task in a fast paced environment; Ability to interpret guidelines, policies, procedures and regulations; Ability to research and report accurate information to other staff; Ability to work in a setting requiring self-motivation/cooperative decision-making and to work effectively with diverse groups of people; Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail; Ability to adapt successfully and quickly to change and deliver quality results in a timely manner; Ability to plan, organize and work. independently as well as within a team environment; Ability to identify problems and recommend solutions; Ability to exercise sound and judgment and discretion; Ability to maintain the highest level of confidentiality.

Administrative Assistant, 02/2020 - 09/2020
State Of Kentucky This Job Ad Is For The Northern Bluegrass Service Region Which Consists Of, KY,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
Medication Aide, 09/2019 - 02/2020
Albert Einstein College Of Medicine Einstein/Resnick - Bronx, NY,
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Kept digital records of patient details, medications, billing and other activities.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Administered prescribed drugs to high-volume patient caseload.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Administered medications to patients and remained vigilant for negative side effects.
Administrative Assistant III, 08/2000 - 03/2018
Railroad Commission Of Texas City, STATE,

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to a specific destination. Transmit information or documents to customers, using computer, mail, or fax machine. Operate telephone and switchboard to answer, screen or forward calls. Answer multi line phones and multi task, providing information, taking messages, or scheduling appointments. Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. File and maintain records. Provide information about the establishment, such as location of the department or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Receive payments and record receipts for services. Great customer service, great team player, reliable and trust worthy. Monitoring calendars, routing work to other division staff and coordinating work to other units of the agency. Serve as primary point-of-contact. Professional manner throughout the division and agency. Respond to telephone calls and greet guests and officials and federal governments, as well as from private sectors and public; provide a broad range of information. Acquire sufficient program knowledge to handle routine inquiries from the public and contracting entities, route more complex inquires appropriately and efficiently and bring urgent matters to the attention of appropriate personnel. Research special issues involving time-sensitive project. Coordinate, compose, prepare and proof a variety of correspondence, memoranda, and reports ensuring documents submitted to the Administrators for approval that are free of grammatical errors and have all supporting documentation attached.

High School Diploma: , Expected in 06/1996
McCallum High School - 5600 Sunshine Dr, Austin, TX 78756,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • McCallum High School

Job Titles Held:

  • Adoption Eligibility Specialist
  • Administrative Assistant
  • Medication Aide
  • Administrative Assistant III


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: