LiveCareer-Resume

admissions recruiter resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic business professional. Excellent analytical, attention to detail, process and procedure mastery skills. Proficient in problem solving and meeting strict deadlines. Strong communication and presentation skills. Skilled project coordinator, order/process management, auditing and compliance and data processing. Excellent customer service for both external and internal partners and customers. Effective in managing multiple task with proficiency in time management and meeting strict deadlines.

Qualifications
  • Demonstrated project management skills
  • Excellent with managing multiple projects simultaneously
  • Exceptional trouble shooting and interpersonal skills
  • Project Coordinator

  • Customer relations specialist
  • Process improvement
  • Relationship building
  • Microsoft Office Suite expert
  • Detail-oriented
Education
AmJessican Intercontinental University Schaumburg, IL Expected in April 2011 BBA : Business Administration Management - GPA :
Experience
Purdue University - Admissions Recruiter
Columbus, IN, 06/2011 - Current
  • Prospect and screen for potential students who qualify and have the skills to attend the University through program completion.
  • Interview students and qualify them for eligibility for admissions acceptance.
  • Recommend students to the appropriate program base on the interview conducted using various skill sets including extensive program and internal process knowledge.
  • Manage and oversea the entire admissions process, working with various internal departments.
  • Engage in Leadership development courses and skill enhancing incentives offered.
  • Meet and exceed daily metrics used to measure performance.
  • Subject Matter Expert to my peers in processes and procedures involved in daily operations.
Aaa Northern California, Nevada And Utah Insurance Exchange - Customer Business Representative/Order Management
Capitola, CA, 05/2007 - 06/2011
  • Generate a monthly revenue of more then $350k by processing orders and managing the complete order fulfillment process of sales orders.
  • Process new business orders for commercial and state and local customers while providing direct support to the national sales team.
  • Ensures that orders are entered accurately to guarantee each account is contractually binding and compliant by federal regulations.
  • Follow up on orders processed to ensure timely delivery and installation of Xerox equipment and confirms the equipment is working properly.
  • Once equipment is working properly, processes the revenue install which pays the sales representatives commission and allows Xerox to begin billing the customer for the leased equipment.
  • Initiate service calls for damaged or malfunctioning units.
  • Participate in "LEAN projects that reduces/improves processes within the organization to minimize cost and increase proficiency.
  • Subject Matter Expert to my peers in processes and procedures involved in daily task.
Bering Straits Native Corporation - Licensed Insurance Agent
Baltimore, MD, 2006 - 10/2007
  • Independently managed a branch of Illinois Vehicle.
  • Created and implemented marketing ideas to promote the new office and establish a rapport with the community.
  • Acted as a liaison between the insurance company and the broker as a sales representative and ongoing customer service specialist.
  • Processed payments and assisted customers with claim submissions and changes on their policies.
  • Remained informed by researching the rates of other insurance companies in order to remain competitive.
Aerotek/Caremark Inc - Service Recovery Investigator Corporate
City, STATE, 10/2006 - 04/2007
  • Investigated all incidents escalated to the Office of the President for complaints against any of the 9 mail order facilities throughout the country.
  • Worked with lead pharmacist and site directors to facilitate the investigation and record accurate results for individual cases investigated.
  • Responds in writing to participants, the Attorney General's Office, Better Business Bureau, Department of Insurance, the United States Congress, Law Offices and other agencies to report the results of investigations I conducted.
  • Identifies high risk allegations and works directly with the Legal Department to mitigate those events Strong familiarity with the Quantum Leap, RX Claim and Recap Platforms.
  • Researched, investigated and provided rapid response and closure to highly escalated participant allegations and complaints regarding customers prescription drug mail orders.
  • Documents findings in sufficient detail for use in Quality Improvement activities.
Hewitt Associates - Benefits Administrator
City, STATE, 08/2004 - 2006
  • Assisted employees with Human Resource concerns and changes to their employer benefits including Health and Welfare, and 401(k) Retirement and Savings plan administration.
  • Educate Client Employees on Benefit Plans and retirement savings plans.
  • Assist clients employees with processing plan changes and updating insurance provides for healthcare benefits and plan administrators.
  • Processed financial transactions as a 401(k) plan administrator including fund transfers and reallocation, loan and withdrawal request and contribution increases.
  • Answered inbound calls for clients and assist with other Human Resource related concerns in a call center environment.
Skills

Strong attention to details, Analytical skills, Training, Business Process, Order Processing, Project Coordinator, Benefits Administration, Call Center, Excellent communication, conflict resolution, Leadership and Development, Marketing, Microsoft Office, Order management, policies, problem solving, Processes, Quality Improvement, Oracle, Salesforce.com, Quantum LeapRX and various other CRM's.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • AmJessican Intercontinental University

Job Titles Held:

  • Admissions Recruiter
  • Customer Business Representative/Order Management
  • Licensed Insurance Agent
  • Service Recovery Investigator Corporate
  • Benefits Administrator

Degrees

  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: