Administrative Supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated employee wi with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging , preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Energetic Administrative skills in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship skills.

  • Decision Making
  • Recruitment and Hiring
  • Performance Management
  • Microsoft Office Suite
  • Coaching and Mentoring
  • Handling Customer Complaints
  • Team Management and Supervision
  • Interpersonal Communication
  • Good listening skills
  • Computer proficiency
Work History
Administrative Supervisor, 02/11/2 - Current
Behavior Health Network Boston, MA,
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Responded to questions and managed communications with patients and providers.
  • Handled patient scheduling, check-in, check-out and processing.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Completed bi-weekly payroll for 5 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Coordinate meetings by reserving conference rooms and sending electronic meeting invitations to participants.
Administrative Assistant, 6/11/07 - 2/11/12
Chenega Mios Honolulu, HI,
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Executed record filing system to improve document organization and management.
    • Sorted and distributed office mail and recorded incoming shipments for corporate records.
    • Restocked supplies and placed purchase orders to maintain adequate stock levels.
    • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
    • Coached new employees on administrative procedures, company policies and performance standards.
    • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
    • Arranged rapid office equipment repair and maintenance with vendors.
    • Scheduled office meetings and client appointments for staff teams.
    • Generated reports and typed letters in Word and prepared PowerPoint presentations.
Administrative Clerk, 1/23/07 - 6/11/07
Laz Parking Bear, DE,
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Controlled inventory stock levels, reordering as necessary within budget.
  • Generated documents necessary for internal meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Pharmacy Technician, 7/1/97 - 1/23/07
Mhm Services, Inc. Wartburg, TN,
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
    • Stocked, labeled and inventoried medication to keep accurate records.
    • Counted and labeled prescriptions with correct item and quantity.
    • Entered and processed patients' prescriptions into internal system.
    • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
    • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
    • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
    • Collected co-payments or full payments from customers.
    • Reviewed and verified customer information and insurance provider information.
    • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
    • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
High School Diploma: , Expected in 05/1993
John Carroll High School - Birmingham, AL,

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Resume Overview

School Attended

  • John Carroll High School

Job Titles Held:

  • Administrative Supervisor
  • Administrative Assistant
  • Administrative Clerk
  • Pharmacy Technician


  • High School Diploma

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