administrative supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Dynamic administrative professional and leader with 5 + years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical expertise. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.

  • Project Management
  • Policy and Procedure Modification
  • Coordination of Administrative Activities
  • Schedule Management
  • Accounting Ledger Management
  • Employee Performance Evaluations
  • Administrative Oversight
  • Workflow Planning
  • Data Collection
  • Verbal and Written Communication
  • Inventory Management
  • Skilled in Mediation
  • Employee Development
  • Billing and Invoicing
  • Multitasking Abilities
  • Flexible and Adaptable
Work History
Administrative Supervisor, 10/2020 to Current
CorvelJackson, MS,
  • Monitor and evaluate (30) personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Analyze data related to administrative costs and spending trends to prepare budgets for personnel.
  • Communicate corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Update reports, managed accounts, and generated reports for company database.
  • Establish workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Prepare detailed documents and reports in adherence administrative processes.
  • Work closely with others to accomplish timely invoicing and accounts receivables.
  • Collaborate in timely processing of billing and accounts receivables.
  • Create presentations and other materials to support organizational activities.
  • Develop and implement organizational systems to streamline daily operations.
  • Assist management with special projects to complete all tasks by deadlines.
  • Answer phone calls and respond to inquiries from patients, vendors and other external contacts.
Coordinator, 06/2019 to 10/2020
Chick-Fil-AMckinney, TX,
  • Coached 20 employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Managed infusion schedule to coordinate calendar and arrange travel.
  • Handled incoming and outgoing shipping and receiving activities.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Set priorities and problem-solved workflow issues to maintain rapport with patients and managers.
  • Utilized proactive communication abilities to resolve employment-related disputes.
Practice Secretarial Associate, 06/2017 to 06/2019
Northwell Health Physician PartnersCity, STATE,
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Answered phone calls and messages for 13 physicians , scheduling appointments, and handling patient inquiries.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Received and routed laboratory results to correct clinical staff members.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Processed medical insurance claims and payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
MBA: Business Management , Expected in 08/2022 to Molloy College - Rockville Centre, NY
  • 3.85 GPA
Bachelor of Science: Healthcare Management , Expected in 09/2016 to Berkeley College - New York, NY
  • Graduated with honors
  • Summa cum laude graduate
  • Extracurricular Activities: Basketball 2013-2016
  • Elected to Vice President for Student Government in 2014-2015
  • Elected to President for Student Government in 2015-2016
Additional Information

● National Netball Player (Team USA) 2015-2018

● International Basketball player (St. Vincent National Team) July 2014

● Kingsbrook Jewish Medical Center Volunteer August 2010-2013 (Internship program)

● Corresponding secretary of Caribbean-American Netball Association February 2016- February 2018

● Vice President of Non for profit - Caribbean-American Netball Association February 2018- February 2020

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Resume Overview

School Attended

  • Molloy College
  • Berkeley College

Job Titles Held:

  • Administrative Supervisor
  • Coordinator
  • Practice Secretarial Associate


  • MBA
  • Bachelor of Science

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