administrative specialist iii department of fire and rescue services resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Human Resource and Administrative Specialist with more than 40 years of experience in maximizing organization productivity for a large operation through recruitment and program development. Expertise in resource utilization, workforce planning and human resource administration. Currently managing three employees, servicing almost 1500 internal employees. Skilled in data collection, researching and developing new processes, human resource management, effective payroll processing, purchasing and establishing and maintaining effective customer-service focused processes to meet mission objectives. Exceptional skills level allows for proficiency in reaching multi-tasking deadlines. Strong communication skills with technology and business audiences.

Core Qualifications
  • Human Resource Expertise
  • Employee Relations
  • Data Analysis
  • Report Generation from Excel and Access
  • Customer Service Relations
  • Multi-Tasking Skills
  • Bi-weekly Payroll Review/Analysis
  • Administrative Oversight
  • Project Management
  • Employee Record/Data Maintenance for 1500+
  • Applicant Record/Data Maintenance for 3000+ each hiring cycle
  • Proficient in Microsoft Office Suite
Administrative Specialist III - Department of Fire and Rescue Services , 02/1989 to Current
Montgomery County GovernmentCity, STATE,
  • Manage the administration of the MCFRS Hiring Process, including development of the timeline, coordination of entrance exams, backgrounds, medicals, conditional and final offers of employment for civilian and uniformed employees.
  • Oversees MCtime Program - As the Departmental subject matter expert, worked on the development and programming with the contractor, KRONOS, for the Montgomery County Government's electronic timecard recording program.
  • Appointed to the position of MCtime Administrator for the department with the responsibility of over 1300 timecards.
  • Responsible for overview of training materials and bi-weekly review of departmental timecards for accuracy and conformance to policy to ensure accuracy.
  • Executes final signature authority for changes in access levels, schedules and over-ride authority over all electronic manager signatures.
  • Manages Personnel Complement for MCFRS - by ensuring compliance to budgetary and operation needs.
  • Creates and abolishes positions thru ORACLE based on budget authorization.
  • Provides authorized position numbers available for promotion and/or transfers prior to promotion announcements and transfer meetings.
  • Provides analysis of on-board personnel as requested for CountyStat, OMB, OHR and work place diversity.
  • Ensures compliance to organizational structure by reviewing transfer documentation and requests for position moves submitted by Division Chiefs.
  • Manages the Review/Approval process for all ORACLE personnel transactions process from the Administrative Services Division including pay increases, reductions in pay, transfers, separations, retirements and disciplinary actions to ensure accuracy.
  • Implements the HR Liaison yearly review of the Work Performance Management system, included in the ORACLE platform, which electronically tracks and justifies employees' performance planning and appraisals. Monitors/reviews/ensures compliance to policy and improve deadline adherence for submission.
Administrative Aide V - Department of Fire and Rescue Services , 08/1985 to 02/1989
Montgomery County GovernmentCity, STATE,
  • Performed duties of the Executive Administrative Aide to the Director of Fire and Rescue including liaison with other departments, research on special projects and maintenance of personnel records and purchasing records.
  • Established work priorities and activities of other administrative personnel to meet departmental deadlines.

  • Reviewed incoming correspondence and prepared replies to a variety of inquiries. Resolved complaints as necessary.
  • Assigned as the IT administrator for the Department upon receipt of the first WANG computer system in the department.

Clerk Typist - Administrative Aide IV - Department of Transportation , 05/1975 to 08/1985
Montgomery County GovernmentCity, STATE,
  • Department of Transportation - Various sections, 4 levels of promotions throughout the department in 10 years.
  • Prepared and processed executive orders and executive correspondence.
  • Responded to citizen inquiries regarding traffic matters, street lighting, etc. Answered and recorded telephone inquires from citizens.
  • Recorded and transcribed dictation from Division Chiefs for meetings and responses to correspondence.
  • Key person in supervising WANG word processing activities and training and assisting operators in WANG procedures.
  • Established office procedures to adhere to county and departmental administrative regulations.
  • Prepared purchase requisitions, direct payments and petty cash vouchers.
  • Submitted statistical reports to Department Director on training and vacancies.
High School Diploma: Business, Expected in 1971
State College Area HS - State College, PA

: , Expected in
Montgomery College - Rockville, Maryland

Coursework in Accounting, Computer Science



  • Outstanding Service Increment 2% increase in Base Salary 1979, 1980, 1985, 1988
  • Extraordinary Performance Award 4% Increase in Base 1983
  • Extraordinary Performance Award 4% Lump Sum 1984, 1987
  • Annual Leave Award 1994, 1997, 1998, 2005, 2006, 2008, 2009, 2010, 2011, 2012, 2013
  • Mini Cash Award $500
  • Performance Longevity 1% of Base Salary 2006
  • Performance Based Pay - Lump Sum 2% of Base Salary 2007, 2008
  • Montgomery's Best Honor Award - Exceptional Service

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Resume Overview

School Attended

  • State College Area HS
  • Montgomery College

Job Titles Held:

  • Administrative Specialist III - Department of Fire and Rescue Services
  • Administrative Aide V - Department of Fire and Rescue Services
  • Clerk Typist - Administrative Aide IV - Department of Transportation


  • High School Diploma

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