LiveCareer-Resume

administrative services manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Proposal writing
  • CRM and office management software
  • Scheduling and calendar management
  • File and data retrieval systems
  • Invoicing and billing
  • Event coordination
  • Expense reporting
  • Data entry
  • Accounts payable and receivable
  • Vendor relationships
  • Computer skills
Education and Training
Holy Family Academy Bayonne, NJ, Expected in 06/1993 High School Diploma : - GPA :
Hudson County Community College Jersey City, NJ Expected in 06/1995 Associate of Arts : Education of Individuals in Elementary Special Education Programs - GPA :
New Jersey City University Jersey City, NJ Expected in 06/1999 Bachelor of Arts : Education of Individuals in Secondary Special Education Programs - GPA :
Experience
Department Of Veterans Affairs - Administrative Services Manager
Mishawaka, IN, 01/2020 - 11/2021
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
  • Delivered comprehensive training to maintain compliance requirements.
  • Monitored office inventory to maintain supply levels.
  • Identified and solved problems to enhance management and business direction.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
Wellstar Health System - Liaison
Lithia Springs, GA, 12/2014 - 01/2020
  • Collaborated and spoke with entities both inside and outside of the business.
  • Served a
    s key corporate representative, liaising with various parties in support of operational excellence.
  • Improved outreach with strong community relations and positive connects with teachers.
  • Teamed up with various groups to optimize understanding of business and challenges.
  • Worked with educators to developed individualized plans of support.
  • Connected students and families with relevant resources at school and within community.
  • Stayed abreast of current information regarding school requirements and successful strategies to support students.
  • Visited homebound students to share assignments and school information, as well as develop return plans.
Securitas Security Services Usa, Inc. - Domestic Worker
South Bend, IN, 10/2000 - 01/2014
  • Shopped for groceries, clothing and other household items online and at local stores.
  • Drove children to appointments and after-school activities.
  • Paid bills both online and by mail, kept household financial records updated and gathered income information for annual tax purposes.
  • Checked homework assignments upon completion and quizzed children on study topics in preparation for tests.
  • Assisted children with reports and school projects in various subjects.
  • Laundered clothes, towels and linens and applied cleaning sprays to eliminate stains.
  • Kept household clean, tidy and organized.
  • Cared for household pets and transported for regular veterinary appointments.
  • Managed bills, avoided unnecessary expenses, and saved money through close financial management of household accounts.
  • Supported family members with personal errands, reminders, and messages.
  • Researched and planned regular family vacations to interesting destinations.
  • Hosted special parties and gatherings for friends and social contacts.
  • Set up computers for virtual student learning sessions and helped children prepare for class.
  • Planned and prepared healthy meals that appealed to children and met special dietary requirements.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Provident Savings Bank - Bank Officer
City, STATE, 06/1993 - 07/2000
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Opened new accounts and served existing customers based on individual financial needs.
  • Promoted and sold banking products and financial services.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
  • Researched account information regarding loans and deposits.
  • Analyzed and interpreted financial data to form well-reasoned conclusions and make recommendations to financial officers.
  • Assisted bankers with past due reports, compliance exceptions and contacting customers about account concerns.
  • Gathered, reviewed and sent loan documents to customers by working closely with loan staff.
  • Created and maintained reports and journals for loans and transactions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Examined checks for identification and endorsement.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Prepared official checks for customer and internal bank needs.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

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Resume Overview

School Attended

  • Holy Family Academy
  • Hudson County Community College
  • New Jersey City University

Job Titles Held:

  • Administrative Services Manager
  • Liaison
  • Domestic Worker
  • Bank Officer

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelor of Arts

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