Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced and Bilingual Administrative Services Professional providing support and operational assistance to meet staff and client needs. Capable and highly organized when coordinating documents, supplies and project resources. Multi tasks in the way of Purchasing, Security and Administrative Management functions. Clear communicator with decisive nature necessary to manage independent work. Proficient in Power Point,Outlook, Word and Excel.

  • Department Policy and Procedure creation and modification
  • Security support
  • Office administration and support
  • Cobblestone Contract Management
  • Department Budgeting
  • Purchasing using Solomon software
  • Easy Lobby Visitor Management Software
  • UPS and USPS Software
  • Expense reporting
  • Staff Scheduling and Management
Work History
Administrative Services Coordinator, 08/2021 - 08/2021
Humana Inc. Aventura, FL,
  • Same as previous description.
Administrative Services Supervisor/Manager of Operations, 11/2018 - 07/2021
Humana Inc. Bakersfield, CA,
  • Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Establish and develop highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Recruit, hire, train and supervise staff of 7 and implement mentoring program that offered positive employee experience.
  • Assign tasks and direct team of 7 staff, including Admin Support Specialists, Receptionists and Health Screener.
  • Create and implement new processes for operations in response to pandemic health concerns.
  • Create departmental operations manual used in training and daily operations.
  • Monitor and evaluate personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Track and record expenses and reconciled accounts to maintain accurate, current and compliant department budget.
  • Keep physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Complete bi-monthly payroll for 7 employees.
  • Manage Contract Management database, including file maintenance, updates and report generation.
  • Primary custodian and manager for visitor management software.
  • Primary Purchasing personnel for multi department ordering.
  • Develops, documents and maintains administrative SOPs.
  • Primary back up for Senior Director of Security
  • Secondary back up for Contract/Buyer Specialist
  • Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving
Administrative Services Coordinator, 12/2014 - 11/2018
Planned Parenthood Gulf Coast City, STATE,
  • Assist with office equipment maintenance & service scheduling. (includes 8 remote health center copiers)
  • Assist with vending machine issues and service.
  • Assist with break room supply vendor service requests.
  • Primary contact for Iron Mountain Shredding Service calls and scheduling in all 8 health centers.
  • Interim management for scheduled/unscheduled days off for Administrative Services Manager.
  • Oversee monthly form production for all health centers with Admin Support Specialists.
  • Maintain staff mailboxes on all floors in designated Task Rooms.
  • Assist with office equipment maintenance & service scheduling. (includes 8 remote health center copiers)
  • Maintain staff office/workstation signs on all floors.
  • Process monthly postage allocation spreadsheets to Fiscal department.
  • Process all requisition requests for purchase orders for break room supplies on bimonthly basis.
  • Enter key tracking data for all agency contracts and maintains electronic/hard copy filings.
  • Assist with data entry of daily State Reporting for Planned Parenthood Center for Choice as needed.
Distribution Controller, 12/2009 - 12/2014
Planned Parenthood Gulf Coast City, STATE,
  • Receive and distribute agency deliveries.
  • Use UPS and USPS applications to package and process outgoing deliveries.
  • USPS mail sorting and distribution.
  • Assist Buyer/Contract Specialist with inventory and distribution to all affiliate locations.
  • Complete general admin support via work orders using Track It work flow system.
  • Primary for form production and distribution for all affiliate locations.
  • Primary back up for Buyer/Contractor Specialist.
  • Primary back up for receptionist.
  • Primary back up for medical transport and fire response teams.
Bachelor of Arts: Music Performance, Expected in 05/2006
Houston Baptist University - Houston,
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2002
Houston Community College - Houston,
Additional Information

Bilingual - Spanish

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School Attended

  • Houston Baptist University
  • Houston Community College

Job Titles Held:

  • Administrative Services Coordinator
  • Administrative Services Supervisor/Manager of Operations
  • Administrative Services Coordinator
  • Distribution Controller


  • Bachelor of Arts
  • Associate of Arts

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