Administrative Services Coordinator Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

An administrative expert with a Bachelor of Science in Business Management that was slowly offered opportunities to use my organization expertise, electronic file management development and a niche for outlining and producing handbooks and manuals to a passion for Human Resources. Recruitment allowed me to showcase my strengths and since I’ve been able to gain the knowledge of laws, labor relations and training and development while developing into a trusted colleague. It is my goal to obtain a position in Human Resources allowing me to showcase my strengths, expand my knowledge and challenge myself into furthering my education by achieving professional HR certifications.

  • Business Administration
  • Training & Development
  • Recruitment
  • Staff Management
  • Microsoft Office
  • Google Suite
  • Organization
  • Communication
  • Labor Laws
  • Business Ethics
  • Documentation
  • Office Management
Johnson & Wales University Providence, RI Expected in 02/2013 Bachelor Of Science : Business Management - GPA :
Johnson & Wales University Providence, RI Expected in Associate Of Science : Business Administration - GPA :
Work History
Humana Inc. - Administrative Services Coordinator
Concord, CA, 09/2018 - 04/2019
  • Maintained, prepared, tracked and submitted all Human Resources (HR) documentation for the Area Office (AO) employees; documents included, but were not limited to: FMLA, Workers’ Compensation, Alternative Work Schedule Program, Employee Performance Review, Personnel Intake, Termination and SSTA Timesheet Change.
  • Created and updated all HR reports submitted biweekly to the Regional Office including Staff Leave, Cumulative Tracking, Social Worker New Hires, Organizational Chart, Unit List and Phone List.
  • Managed hiring for the AO including interview scheduling, reference checks and questionnaires, MassCareers requisition postings, background (CORI) checks, new hire documentation explanation, drafted contingent and final job offers, technology access requests, departmental photos and issued ID’s, training registrations, supply acquisition, first day greeting and safety tours.
  • Processed all departmental internal and external transfer requests and assigned transfer supervisor/unit modifications.
  • Uploaded creative content, important information and revised documentation to the AO intranet monthly.
  • Utilization of technological programs for all assigned job duties. Programs included iFamilyNet, FamilyNet, MassCareers, AtHoc, SSTA, Pace, IT Service Desk Manager,, etc…
  • Approved Personal Needs Allowance (PNA) requests in FamilyNet for consumers approved for SSI & SSDI benefits. Notified assigned Social Worker and Supervisor of approvals, provided denial justification, reviewed case records for receipts, conducted mock audits of case records, assisted with audits, tracked all incoming Continuing Disability Reviews (CDR’s), emailed reminder notification to assigned Social Worker and other SSA duties.
Arc Of Seneca Cayuga - Administrative Officer, Transitional Services
Seneca Falls, NY, 11/2017 - 09/2018
  • Assisted awaiting trial offender population with community reentry needs including vouchers, SNAP applications, healthcare applications, HUD (low income housing) applications, post release mental health and substance abuse treatment; additional client needs.
  • Selected as Coordinator of the Coexist internship through Rhode Island College; supervised a minimum of fifteen students each semester and drafted each new contract and budget narrative.
  • Implemented an HIV testing program throughout the facilities; obtained certification to provide HIV pre and post education, offered HIV swab testing for high risk offender population and post release appointments.
  • Presented and offered a wide array of services offered by our unit during Probation Forums, offender orientations and when requested.
  • Input data into a client tracker and a case management system after meeting with each client. Identified correlating transitional needs based on formulations od the statistical data.
  • Designated Contract Manager for Regional Discharge Planning Services; utilized Oracle (RIFANS) for contract information, contract amendments, blanket purchase orders and invoice payments.
State Of Rhode Island, Dept. Of Corrections - Administrative Officer, Office of Asst. Director
City, STATE, 05/2015 - 11/2017
  • Office Manager for day-to-day operations of the Office of the Assistant Director of Administration.
  • Processed “three day” rule and backfill requests for all positions within the Department that required fulfillment on an interim basis. Transferred data into the Personnel Action Request system to ensure interim employees were being compensated for the filled title.
  • Developed the Department of Corrections Affirmative Action Plan, Job Task Analysis, Underrepresentation summaries and statistical analysis of minority groups yearly. This report is submitted to the Governor’s Office, Speaker of the House and the State of RI General Assembly.
  • Computed and analyzed statistic reports from the HR database of full staff details including EEO category, gender, race, position, etc…
  • Liaison between Corrections and Administration for Employee Performance Development reviews. Notified unit managers of past due submissions.
  • Acquired, entered and presented monthly Performance Measures to the Office of Budget & Management.
  • Assisted the Training Academy in the Correctional Officer recruitments. Each recruitment required three months of preparation, two months of testing and a goal of hiring a diverse class of at least eighty trainees.
  • Served as the Diversity liaison and Wellness Coordinator for Corrections.
State Of Rhode Island, Dept. Of Transportation - Executive Assistant
City, STATE, 04/2013 - 05/2015
  • Drafted and edited memorandum, letters and other correspondence for the Administrator for Real Estate, Chief Real Estate Specialist and the RIDOT Property Management Unit.
  • Entered state-owned highways and road issues and tracked VUEWorks, a file management tool that described staff assignments and elapsed processing time.
  • Prepared property use agreements including purchase and sales agreements, licenses, leases, and letters of authorization.
  • Researched and approved utility permits for applicants including National Grid.
  • Maintained monthly financial reports for real estate transactions including general, escrow and land sale receipt accounts.
  • Recorded and prepared minutes for internal committees, including the RIDOT Land Sale Committee.

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Resume Overview

School Attended
  • Johnson & Wales University
  • Johnson & Wales University
Job Titles Held:
  • Administrative Services Coordinator
  • Administrative Officer, Transitional Services
  • Administrative Officer, Office of Asst. Director
  • Executive Assistant
  • Bachelor Of Science
  • Associate Of Science