Administrative Services Assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Experienced, professional, courteous, reliable, dedicated and SUMMARY outgoing Administrative Services Assistant offering versatile office management skills. I am a strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. I am able to complete multiple priorities and meet deadlines without compromising quality or professionalism. I will represent the company with a friendly and professional demeanor at all times. SKILLS Office Administration Time Management Self-motivator, Organized & Confident Filing/Data Entry Team Building and Leadership Typing (65wpm) Microsoft Office Suite/Email Written Correspondence Personnel and Human Resources Travel Arrangements Computers and Electronics Scheduling Positive Disposition and Personable Ability to Multi-Task Interpersonal & Communication Skills Attention to Detail
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
10/2012 to 07/2014 Administrative Services Assistant | , ,
  • State of WV Office of Tax Appeals, Charleston, WV Process personnel, payroll and annual/sick leave information.
  • Process benefits management, accounts payable and receivables, agency fund transfer, monitoring of the state fixed asset system and purchasing card reconciliation.
  • Assist with correspondence and routine typing as required, answer telephone calls, order office supplies and provide general support services as needed.
  • Serve as a right hand to the Executive Director and Chief Administrative Law Judge in delivery of day to day agency operations tasks.
  • Responsible for preparation and submission of personnel forms.
  • Perform various administrative functions requiring knowledge of regulations, laws and procedures regarding insurance, payroll, benefits and workers' compensation.
  • Oversees payroll deductions and annual insurance open enrollment.
  • Make travel arrangements for executives.
  • Assist in budget preparations with oversight by the Executive Director Review employees time sheets and enter leave into the Online Leave System.
  • Provide office management and administrative support to the agency.
  • Prepared deposits and checks to send to the Treasurer's Office.
10/2007 to 01/2012 Administrative Services Assistant Promedica Senior Care | Kensington, MD,
  • Processed claims and invoices, and prepared and maintained travel arrangements.
  • Performed routine posting and adjusting of EPICS and FIMS Maintained accounting records Gathered data and prepared financial statements, and reports from records maintained.
  • Processed new hire paperwork and copied and scanned documents to Division of Personnel.
  • Compiled weekly, monthly, quarterly, annual and other payroll related reports.
  • Posted annual, sick and vacation leave for each employee from time cards and leave slips.
  • Processed personal information concerning each employee on payroll.
  • Reconciled purchasing card as the PCard Coordinator.
06/2000 to 10/2007 Office Assistant III Promedica Senior Care | Thousand Oaks, CA,
  • Received, sorted and distributed incoming and outgoing mail.
  • Prepared and processed a variety of documents from verbal instruction, written and voice recorded dictation.
  • Prepared and processed legal documents.
  • Prepared notice of hearings, set teleconferences, maintained calendaring and setting hearing dates, and provided secretarial support to two (2) Administrative Law Judges.
  • Prepared form orders for continuing and resetting hearings.
  • Established and maintained investigative files.
  • Reviewed and composed written complaints and determined jurisdictional and non-jurisdictional issues on complainants and process their claim.
  • Reviewed and assigned docket numbers to investigatory files.
  • Requested and reviewed medical records for jurisdictional issues.
  • Operated office equipment such as a copier, fax machine and multi-line telephone system.
08/1993 to 04/2000 Secretary I Conejo Valley Unified School District | Quantico, VA,
  • Transcribed dictation for miscellaneous motion orders and final decisions.
  • Provided secretarial support to Judges and Paralegals.
  • Transcribed dictated correspondence for mailing, processed outgoing mail and followed procedures for mailing.
  • Reviewed and provided information concerning weekly reports of all orders, decisions and correspondence prepared.
  • Attended hearings and processed transcripts.
  • Answered telephones and routed calls to proper unit within the Office of Judges.
Expected in 6 1990 High School Diploma | Accounting/Data Processing Garnet Career Center, Charleston, WV GPA:
Accounting/Data Processing
Expected in | South Charleston High School, South Charleston, WV GPA:
accounting, accounts payable, Administrative, administrative support, agency, benefits, budget, delivery, dictation, fax machine, financial statements, forms, instruction, insurance, Law, legal, Director, mail, Office, multi-line telephone, office equipment, office management, payroll, Personnel, copier, purchasing, secretarial, Tax, telephone, telephones, travel arrangements, typing, written

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Resume Overview

School Attended

  • Garnet Career Center
  • South Charleston High School

Job Titles Held:

  • Administrative Services Assistant
  • Administrative Services Assistant
  • Office Assistant III
  • Secretary I


  • High School Diploma

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