Administrative Operations Manager Resume Example

• Worked to facilitate efficient and effective business and office operations to allow the division to run smoothly.
• Duties included facility management, fleet management, administrative and office functions.
• Key Duties: Provided administrative support for COO, VP of Development, Homeownership, and the Director of Research and Evaluation Implemented resident complaint procedure for 500+ property locations in six different states housing 6000+ residents; sole complaint investigator to include corrective action and follow-up procedures; tracked and reported reoccurrences of property complaints for executive staff Prepared accurate and detailed board communications including company financial reporting Managed company vehicles; ensured regular maintenance and provided recommendations for appropriate replacements Processed invoices for payment (account coding) and account allocation for deposits Responsible for office and executive budget preparation; monthly reporting for budget vs.
• actual Provided monthly reporting for real estate development to include developed properties and funding submissions Performed notarial acts for loan closings, funding submissions, and management contracts Reconciled expense accounts for the executive and development team Database administration for company card holder accounts and logistic system Managed large electronic filing project (SharePoint) of 4 million documents Key contributor to the Green Team Committee Supervised Administrative staff Provided guidance and assistance to external property management team and internal asset management department to include review of building expenses, build out instruction, tenant improvements, and execution of tenant lease renewal Managed building contractors (ex: HVAC, Plumbing, Roofing, etc.).

Planned for major business changes including system conversions and office moves.Generated financial reports for management review.Developed and administered department budgets.Oversaw training and daily performance of [number] staff.Updated employee paperwork and records.Managed office inventory and placed new supply orders.Scheduled appointments and maintained master calendar.Managed office inventory and placed new supply orders.