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Administrative Operations Manager Resume Example

Resume Score: 90%

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ADMINISTRATIVE OPERATIONS MANAGER
Professional Summary

Administrative business professional with 16 years' experience in providing administrative support for executives, office/operations management, and administrative supervision.Dedicated leader with [number]-year track record of managing company administrative and operational needs. Proactive and organized professional well-versed in documentation, compliance and cost control.

Core Qualifications
  • Office Management
  • Records Management
  • Database Administration
  • Purchasing
  • Marketing
  • Financial Reporting
  • Spreadsheets/Reports
  • Event Management
  • Scheduling
  • Analyzing Critical Data

  • Executive Support
  • Travel Coordination
  • Customer Service
  • Computer proficiency
  • Service-minded
  • Human resource knowledge
  • Motivational leadership style
  • Inventory control
  • Time management ability
  • Ability to prioritize
Experience
January 2011
to
December 2015
Company NameCity, StateAdministrative Operations Manager
  • Worked to facilitate efficient and effective business and office operations to allow the division to run smoothly.
  • Duties included facility management, fleet management, administrative and office functions.
  • Key Duties: Provided administrative support for COO, VP of Development, Homeownership, and the Director of Research and Evaluation Implemented resident complaint procedure for 500+ property locations in six different states housing 6000+ residents; sole complaint investigator to include corrective action and follow-up procedures; tracked and reported reoccurrences of property complaints for executive staff Prepared accurate and detailed board communications including company financial reporting Managed company vehicles; ensured regular maintenance and provided recommendations for appropriate replacements Processed invoices for payment (account coding) and account allocation for deposits Responsible for office and executive budget preparation; monthly reporting for budget vs.
  • actual Provided monthly reporting for real estate development to include developed properties and funding submissions Performed notarial acts for loan closings, funding submissions, and management contracts Reconciled expense accounts for the executive and development team Database administration for company card holder accounts and logistic system Managed large electronic filing project (SharePoint) of 4 million documents Key contributor to the Green Team Committee Supervised Administrative staff Provided guidance and assistance to external property management team and internal asset management department to include review of building expenses, build out instruction, tenant improvements, and execution of tenant lease renewal Managed building contractors (ex: HVAC, Plumbing, Roofing, etc.).

Planned for major business changes including system conversions and office moves.Generated financial reports for management review.Developed and administered department budgets.Oversaw training and daily performance of [number] staff.Updated employee paperwork and records.Managed office inventory and placed new supply orders.Scheduled appointments and maintained master calendar.Managed office inventory and placed new supply orders.

January 2003
to
January 2011
Company NameCity, StateOffice Service Specialist
  • Coordinated logistics for corporate events.Oversaw training and daily performance of [number] staff.Developed and administered department budgets.Generated financial reports for management review.Set up new files and assigned tracking numbers.Prioritized project components and organized scopes.
January 1999
to
January 2003
Company NameCity, StateOffice Manager Administrative staff
  • Supervised , provided support to Sales team, and Production Manager Key Duties: Supervised Administrative staff Maintained schedule for production facility Provided executive support for senior management Prepared quotes for sales staff Purchasing and inventory control; created material list from blue prints Billing; cost accounting and customer invoicing Processed accounts payable and receivables Processed payroll time in Kronos Site contact for HR; maintain confidential employee records Processed new hire applicants; interviewing and orientation for production facility (20-40 employees) Organized travel arrangements for executive staff Scheduled shipping and receiving Maintained MSDS log books and central location for all inventory Data entry; maintained client data base Coordinated company events and workshops Maintained job bag/file folders with job specific information Assisted Facility Manager with creating procedural manual pertaining to ISO certification.
Education
ECPI UniversityBachelor of Science: Business Administration Business ManagementBusiness Administration Business Management
June 1995
Louisa County High SchoolDiploma
Skills
accounts payable, Administrative, administrative support, analyst, asset management, Billing, budget preparation, budget, clerical, contracts, cost accounting, credit, client, clients, Customer Service, Data entry, Database Administration, data base, database, Environmental Health, Event Management, senior management, facility management, filing, Financial Reporting, First Aid, HR, HVAC, instruction, inventory, Inventory Control, invoicing, ISO, Kronos, Director, marketing, market, marketing materials, materials, office, PowerPoint presentations, SharePoint, Office Management, payroll, PDF, plant safety, Plumbing, pricing, Production Manager, coding, property management, Purchasing, real estate, receiving, reporting, Research, Roofing, Safety, Sales, SAP, Scheduling, seminars, shipping, Spreadsheets, travel arrangements, workshops
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Resume Overview

School Attended

  • ECPI University
  • Louisa County High School

Job Titles Held:

  • Administrative Operations Manager
  • Office Service Specialist
  • Office Manager Administrative staff

Degrees

  • Bachelor of Science : Business Administration Business Management
    Diploma

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