administrative manager office manager intern resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Detailed with Administrative Bookkeeper for 20 years of experience maintaining financial records and reviewing financial activity. Highly skilled at creating spreadsheets, preparing targeted reports and analyzing data. Quick and accurate to meet strict deadlines while managing multiple tasks. Detail-oriented Payroll Clerk with 15 years of experience in payroll administration. Outstanding mathematics, verbal and written communication skills with expertise in and Quickbooks, Customer relationship management, financial reconciliations, general ledger accounting and financial management. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Skills
Schedule management
Administrative support
Reception oversight
Billing and coding
Telephone etiquette
Records administration
Recordkeeping
Workflow Optimization
Team collaboration
Scheduling and calendar management
Scanning and copying
Professional and mature
Customer service
Experience
Administrative Manager/Office Manager Intern, 07/2019 to Current Health & Hospital Corporation – Indianapolis, IN,
Coordinated master calendar, including setting appointments with customers and informing staff of meetings.
Assisted office staff to perform administrative duties for effective operation.
Supported accounts receivable collections for past due accounts by making collection calls.
Completed end-of-year accounting and internal audit processing.
Assisted with clerical needs, answered telephone calls, database management and correspondence.
Supported clerical needs of more than 5 Supervisors, including taking messages, scanning documents and routing business correspondence.5
Reviewed and calculated payroll to promote timely disbursement of paychecks.
Mitigated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Reconciled all bank and credit card accounts monthly.
Supervised payroll, electronic deposits and employee pay adjustments.
Reviewed purchase documents and company receipts for reconciliation with statements.
Office Assistant, 01/2018 to 06/2018 Bridger Steel – Belgrade, MT,
Managed reception and lobby area, greeted visitors and responded to requests for information.
Dispersed incoming mail to correct recipients throughout office.
Supported clerical needs of more than 12 Construction Managers, including taking messages, scanning documents and routing business correspondence.
Tracked office stock and maintained inventory in neat and organized fashion.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Maintained business records by updating customer information.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Customer Service Representative, 02/2016 to 01/2018 Marathon Press – City, STATE,
Asked probing questions to determine service needs and accurately input information into electronic systems.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Worked with managers to develop service improvement initiatives.
Answered inbound calls per day and directed to designated individuals or departments.
Upheld privacy and security requirements established by [Type] regulatory agencies.
Interviewed customers regarding [Type] issues and reported feedback to management team.
Set up and activated customer accounts.
Consulted with customers to determine best methods to resolve service and billing issues.
Educated customers on special pricing opportunities and company offerings.
Evaluated customer account information to assess current issues and determine potential solutions.
Education and Training
Associate of Science: Accounting And Business Management, Expected in 05/1991 to Tarkio Jr College - Tarkio, MO, GPA:
: Accounting, Expected in to Northeast Community College - Norfolk, NE GPA:
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