Administrative Manager resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Focused Office Manager and Legal Assistant experience providing top-notch clerical support, bookkeeping, client relationships, and operational assistance to meet staff needs. Dependable, capable and highly organized when preparing documents, organizing events, and developing new ways to bring clients in. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

  • Administrative support
  • Bookkeeping and executing Financial Documents
  • Preparing Documents
  • Technical Support
  • Database administration
  • Office administration
  • Scheduling
  • Expense reporting
  • Maintaining good client and Owner relationships
  • Overseeing employees
  • Focusing on detail to make sure documents are correct
Work History
01/XXX1 to Current Administrative Manager Lutheran Family & Children's Services Of Mo | Union, MO,
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Organized patient files and streamlined operations to improve efficiency.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
01/2017 to Current Administrative Office Manager Forms And Surfaces | San Francisco, CA,
  • Created and executed documents regarding purchasing and leasing of real estate.
  • Carried out all office correspondence and worked independently.
  • Sold and leased real estate, met with clients, and carried out selling process from beginning to completion.
  • Maintained 105 families and sold 37 lots.
  • Monitored and evaluated personnel performance and reported to Owners, recommend advancement or address productivity concerns.
  • Created document management system to organize each individual tenants file.
  • Planned and executed company events such as Annual Family Fun Night and other special events for tenants.
  • Created new employee handbook.
  • Created HOA for clients who purchase.
  • Designed new website and developed advertising campaigns on Google and Facebook.
  • Implemented new training programs for employees.
  • Collaborated with property manager design initiatives to maximize tenant retention and administration of renewal program.
  • Coordinated internal company-wide meetings, executive committee meetings, and staff meetings.
  • Implemented and maintained web-based electronic system for Square payments.
  • Developed and implemented policies and procedures and scaled for growth.
  • Coordinated with Owners to establish and monitor operating budget.
  • Aggregated and analyzed data related to administrative costs to prepare budgets, Profit and Loss Statements, and variety of financial documents for Owners.
  • Maintained large number of tenants files.
  • Billed, collected, and followed through with tenant balances.
  • Developed and maintained good tenant-management relationships.
  • Oversaw employees and inventory for Restaurant.
  • Oversaw and managed start of Restaurant.
01/2010 to 02/2015 Legal Assistant Weltman, Weinberg & Reis | Brooklyn Heights, OH,
  • Screened phone calls to effectively handle less important inquiries and kept attorneys free for more important matters.
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
  • Worked alongside attorneys for preparation and execution of legal documents.
  • Independently prepared legal documents.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Assisted Attorneys by conducting research.
  • Managed general clerical needs such as opening and closing files, scanning sheets, filing documents, and faxing documents.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Generated legal documents for review by attorneys.
  • Reviewed, edited and proofread legal documents for proper grammar, content, spelling, punctuation and formatting.
  • Developed positive working relationship with clients and attorneys.
  • Delivered legal documents to other businesses.
Expected in Bachelor of Science | Business Administration And Management Minot State University, Minot, ND, GPA:
Expected in Associate of Science | Legal Assistant Minot State University, Minot, ND GPA:

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Resume Overview

School Attended

  • Minot State University
  • Minot State University

Job Titles Held:

  • Administrative Manager
  • Administrative Office Manager
  • Legal Assistant


  • Bachelor of Science
  • Associate of Science

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