Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dedicated and meticulous Administrative Manager, excelling at prioritizing, organizing, and completing multiple tasks simultaneously, and following through to achieve project goals. Flexible, dependable, and focused team player with expertise in data entry and employee training and coaching for continued growth.

  • Training and coaching
  • Scheduling and calendar management
  • Data entry
  • Team building and leadership
  • Relationship development
  • Inventory management
  • Organization
08/2019 to Current Administrative Manager Montana State University, Inc | Bozeman, MT,
  • Interviewed, onboarded, developed and oversaw daily activities of one to two clerical and administrative office personnel and five warehouse personnel. Delivered consistent coaching in job tasks.
  • Conducted 90 day and annual performance evaluations of office and warehouse staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Delivered comprehensive training to employees to ensure and maintain compliance requirements company-wide.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Pitched in to help with office tasks, including answering phones, scheduling appointments, generating shipping documents, and answering questions regarding inventory usage during busy periods and staff absences.
  • Handled supply orders and inventory management for raw materials needed for production of finished goods.
  • Utilized Scale Fusion and Bartender software to create and maintain product case labels and UPC/UCC barcodes.
  • Coordinated with vendor for facility training regarding use of new product case label software, Scale Fusion and Bartender.
  • Worked with management team to coordinate end of month inventory counting.
11/2017 to 08/2019 Office Supervisor Good Shepherd Hospice | Commack, NY,
  • Continued with Data Entry Clerk responsibilities.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Improved operational efficiencies within the office by streamlining procedures.
  • Data entry using Dairy Inventory Software and excel.
  • Generated shipping documents and worked closely with the shipping supervisor to ensure accurate loading and receiving of all product.
  • Researched inventory questions and developed a new process to ensure first in first out rule when using raw materials.
10/2012 to 11/2017 Data Entry Clerk Children's Home Society Of Florida | Fl, FL,
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed batch lot information and customer order documents to locate required data for entry.
  • Received in inventory using Dairy Inventory Software and Great Plains.
  • Created new orders in Dairy Inventory Software to move out excess product to storage facilities and product being crossed docked.
  • Input production and man-hour information into spreadsheets to provide leaders with quick access to essential financial data.
  • Compiled statistical information for special reports regarding product yields.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Updated departmental standard operating procedures and database to accurately reflect current practices.
  • Translated written documentation and notes into emails and other types of correspondence.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
08/2006 to 10/2012 Phlebotomist Cuyuna Regional Medical Center | Crosby, MN,
  • Enforced infection control and sharps disposal procedures to protect donors, co-workers and self.
  • Obtained variety of blood samples through venipuncture using butterfly needles, and straight needles.
  • Labeled blood vials with critical information like time of collection, date, and donor ID.
  • Counseled donors to ease fears, explain procedures and enhance cooperation during blood draws, as well as managing any adverse reactions.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Entered all donor screening information and vitals into Donor Information System after verifying identity.
Education and Training
Expected in 06/2005 High School Diploma | Milton High School, Milton, WI, GPA:

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