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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dynamic Administrative Assistant with over 20 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Skills
  • Administrative operations, and administrative management abilities, and office reception
  • Building trust and rapport
  • Client-focused service
  • Inbound phone call management
  • Providing customer support
  • Special operations capabilities
Work History
Administrative Manager & Asssitant to VP for HR, 06/2016 to 09/2019
Rosewood Hotels & ResortsNew York City, NY,
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Prepared departmental budgets, analyzing of historical data, projected spending and actualized costs.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Organized and maintained documents, files and records.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Planned and executed successful corporate meetings, lunches and special events for groups from 30 to 800.
  • Produced professional and error-free letters, presentations and spreadsheets.
Executive Assistant to the President, 08/2012 to 06/2016
JubitzVancouver, WA,

.Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.

  • Liaised between President and Vice Presidents, Deans, University Development and stakeholders regarding ongoing business with the University President.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel.
  • Represented executives in conferences, in person and via e-conferences.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Delivered optimal administrative, customer service and case management support.
  • Coordinated meeting and event logistics for senior management, including executives and board of directors.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
Executive Assistant to the Vice President, 03/2011 to 08/2012
Baylor UniversityCity, STATE,
  • Coordinated executive schedules for Executive Vice President who traveled extensively between home in Washington, DC and Baylor.
  • Delivered optimal administrative, customer service and case management support through time management and preparedness.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Development Advancement Coordinator, 08/2009 to 08/2011
Baylor UniversityCity, STATE,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agenda, materials and communications for team meetings.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
  • Improved operations by working with team members and customers to find workable solutions.
Education
: Biomedical Engineering Technologies, Expected in
Texas State Technical College - Waco - Waco, TX
GPA:
Additional Information

Though I have worked in an office environment for more than 20 years, I am NOT just a secretary. I have a great desire to try different things and work in different places. After 10 years with Baylor, I resigned from my position to keep my new born grandson. I have greatly enjoyed these 6-7 months but it is time for me to return to the workforce.

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Resume Overview

School Attended

  • Texas State Technical College - Waco

Job Titles Held:

  • Administrative Manager & Asssitant to VP for HR
  • Executive Assistant to the President
  • Executive Assistant to the Vice President
  • Development Advancement Coordinator

Degrees

  • Some College (No Degree)

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