Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Multi-talented and collaborative Program Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering experience in both the fields of education and the private sector of insurance. Analytical problem-solver and persuasive communicator with talent for thinking outside the box for creative solutions. Driven to oversee operations with efficient and results-oriented outlook.
Skills
Proposal writing
CRM and office management software
Event coordination
File and data retrieval systems
Scheduling and calendar management
Training and coaching
Expense reporting
Report writing
Administrative management
Vendor relationships
Team building and leadership
Data entry
Organization
Relationship development
Team management
Administrative support
Operational improvement
Customer service
Team building
Supervision
Communications
MS Office
Inventory management
Experience
07/2019 to CurrentAdministrative ManagerNational Aeronautics And Space Administration | Moffett Field, CA,
Oversaw aspects of data management for CRM programs and proprietary database to include weekly updates and backup, report generation and troubleshooting or repair service requisition.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Delivered comprehensive training to employees to ensure and maintain compliance requirements company-wide.
Automated office operations to manage client correspondence, record tracking and data communications.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Organized and maintained documents, files and records.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
01/2015 to 12/2019Real Estate AssistantPoolcorp | Denver, CO,
Maintained agent contacts database using Salesforce and Constant Contact.
Organized and maintained systems to track leads coming from social media, website and other funnels.
Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
07/2016 to 06/2018Head TeacherCarle Foundation Hospital | Olney, IL,
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Mentored and counseled students with social adjustment and academic issues.
Interacted with parents, teachers and ancillary staff members to maintain productive communication throughout program participation.
Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
Created assignments and tests to evaluate student knowledge.
Implemented remedial programs for students requiring extra assistance.
Taught after-school and summer enrichment programs.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Taught students in various stages of cognitive, linguistic, social and emotional development.
Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Worked outside normal hours to be available to answer parent and student questions.
Held office hours to review material with teachers requiring extra assistance.
Built and strengthened positive relationships with students, parents and teaching staff.
Developed individualized lesson plans based on each student's IEP goals.
Liaised with teachers to develop cohesive educational plans and improve student support.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Attended and participated in department staff meetings to brainstorm ideas on special education issues.
07/2015 to 06/2016Special Education Science TeacherCatapult Learning | New London, CT,
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Delivered specialized classroom instruction to students with developmental disorders.
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