Administrative Manager Resume Example
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ADMINISTRATIVE MANAGER
Professional Summary
Self-motivated administrative professional with extensive experience overseeing medical office operations as well as energetic, results-oriented team-player eager to bring strong administrative skills to a growing company.
Education and Training
Bachelors : Health Science , June 2012Kaplan University - City, State
120 Credits Earned / Expected Graduation Date 10/2016
Skill Highlights
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Professional Experience
Administrative Manager
January 2014 to October 2015Ohsu - Bend , OR
January 2014 to October 2015Ohsu - Bend , OR
- Involved in the start- up of Tele-ICU monitoring Company.
- Assist in the process of credentialing physicians.
Business Office Director
January 2011 to February 2012Sava Senior Care - Weatherford , TX
January 2011 to February 2012Sava Senior Care - Weatherford , TX
- Responsible for the overall operations of the business office such as accounts receivables, billing/collections, patient census, payroll, daily cash reconciliation, authorizations and verifications.
- Work cross-functionally with all departments to build and drive organizational strategies.
- Responsible for maintaining billing procedures, electronic billing functions as well as ensuring accurate billing activities.
- Performed daily accounting, cash reconciliation and Patient Census reporting.
- Engage directly with the leadership team to address and resolve any revenue cycle questions.
- Communicate with patients to resolve billing questions.
Director of Billing
January 2010 to September 2011Flextrade Systems - Great Neck , NY
January 2010 to September 2011Flextrade Systems - Great Neck , NY
- Direct and lead employees located in a Centralized Billing and Collections Department for seven facilities throughout Central Florida.
- Researched and analyzed data to identify trends and opportunities for improvement in process and workflows.
- Developed and managed relationships with Insurance Payers.
- Organized and conducted conference calls with Payers as needed.
- Monitor employee productivity reports.
- Implemented and enhanced billing procedures to produce low accounts receivables for the department.
- Managed Month-end closing of all accounts receivables and billing group information.
- Provide leadership, motivation, and training to maximum staff effectiveness, productivity and work satisfaction.
Business Office Manager
January 2008to September 2010Aliso Ridge Behavioral Health & Anaheim Community Hospital - Anaheim , CA
January 2008to September 2010Aliso Ridge Behavioral Health & Anaheim Community Hospital - Anaheim , CA
- Manage employee's daily activity of authorizations, billing, accounts receivables, verifications, Patient Census and collections.
- Assist and performed billing and collections as needed.
- Analyze and review billing and aging reports on a daily basis and execute a work plan to resolve all billing and collection issues.
- Attend all payer educational conferences to ensure the organization is aware of any changes that could affect the organization.
- Organized and Lead all conferences calls with payers to discuss and resolve any problems in regard to reimbursement.
- Ensure all appropriate staff training, cross training and evaluates staff performance.
- Interact with other departments to improve processes and procedures so that overall operations and financial results are improved.
- Encourages and fosters an environment of teamwork and communication.
- Assists with implementation of new products and services, enhancements to systems and operational changes in workflow.
Operations Manager
January 1996 to March 2002Rain For Rent - San Joaquin , CA
January 1996 to March 2002Rain For Rent - San Joaquin , CA
- Involved in the company's start up and growth.
- Monitors the day-to-day operations of the organization and its program through input from the Director of Clinical Services.
- Authorize and assists with the development of new programs.
- Build and maintained strong relationships with Fiscal Intermediaries and other contracting and payer relations.
- Performed and submitted Daily Medicare Part A Claims thru DDE as well as Secondary claims to the appropriate payers.
- Engage directly with Medical Director, physicians and clinical team to resolve documentation issues that affect all reimbursement.
- Knowledge of Medicare, Medicaid regulations and reimbursement.
- Developed strategies to generate revenues to achieve growth.
- Coordinate with other departments to implement revenue cycle strategies and initiatives.
- Assisted in Site Surveys and Medicare audits.
- Oversee the appropriateness of all employee related activities including employment practices, policy and procedures, recruitment, retention, termination and compensation.
Skills
accounting, accounts receivables, Billing, conferences, documentation, staff training, financial, Insurance, leadership, Director, office, Monitors, Month-end closing, organizational, payroll, improve processes, recruitment, reporting, Surveys, teamwork, workflow
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Resume Overview
School Attended
- Kaplan University
Job Titles Held:
- Administrative Manager
- Business Office Director
- Director of Billing
- Business Office Manager
- Operations Manager
Degrees
- Bachelors : Health Science , June 2012
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