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administrative manager resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Enthusiastic Administrative Assistant with eight years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Meticulous Administrative Support professional offering years of clerical experience. Skilled in budget development and adherence with proficiency in managing employee expense reports and cost projections. Strong knowledge of HR operations and basic accounting functions.

Skills
  • Scheduling and calendar management
  • Invoicing and billing
  • File and data entry retrieval systems
  • Event coordination
  • CRM and office management software
  • Systems and automation applications
  • People skills
  • Computer skills
  • MS Office
  • Team management
  • Training & Development
  • Issue and conflict resolution
  • Proposal writing
Experience
06/2019 to Current Administrative Manager University Of Utah | Snowbird Ski And Summer Resort, UT,
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Wrote email messages, memos and business and flag letters for management and proofread documentation to provide error-free correspondence.
  • Managed electronic calendars using Microsoft Teams and Outlook and scheduled meetings, appointments and conference calls.
  • Developed and continuously improved digital filing and document management protocols.
  • Coordinated travel arrangements for civilian and military employees, including ground transportation, flight reservations and lodging.
  • Managed and distributed TMS communication in CG Portal to CG Senior leaders with one hundred percent accuracy which lead to higher work efficiency throughout the Coast Guard.
06/2015 to 06/2019 Administrative Clerk Sunset Grown | Salinas, CA,
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Managed customer's pay with one hundred percent accuracy and provided follow up feedback to my customer.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Reviewed and edited correspondence prior to release and submission for signature.
  • Provided required weekly, monthly and quarterly reports listing using Direct Access.
  • Developed and continuously improved digital filing and document management protocols.
  • Guided administrative and professional staff through computer and software problems.
06/2013 to 06/2015 Administrative Clerk Sunset Grown | Madison, ME,
  • Delivered exceptional customer service through direct communication with customers and team members.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Handled and distributed mail to all Coast Guard staff at the base at one hundred percent accuracy and with one day turnaround time.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with Coast Guard policies and procedures.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Processed data entry information in Direct Access with accuracy and with a three day turnaround time.
Education and Training
Expected in 07/2021 to to Bachelor of Arts | Organizational Management Ashford University, San Diego, CA GPA:
Languages
English:
Full Professional
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Administrative Manager
  • Administrative Clerk
  • Administrative Clerk

Degrees

  • Bachelor of Arts

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