Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Adept at accomplishing multiple tasks simultaneously
  • Ability to gather pertinent data to help develop solutions to meet business needs
  • Professional and mature with strong interpersonal skills
  • Works effectively to provide support for complex and time sensitive projects as well as routine duties
  • Rapid learner and independent; able to coordinate tasks to accomplish projects with minimal direction
Dedicated and focused Administrative Coordinator who excels at providing reliable support to directors, managers, and staff. Seeking a role within Kaiser Permanente with increased responsibility and authority.
  • Provided direct support to departmental directors, large management team, and over 150 providers and nursing staff throughout 19 medical clinics within 3 service lines at Kaiser Permanente

  • Recognized by management and staff for consistently exceeding performance goals
09/2014 to 07/2017 Administrative Coordinator-Occupational Health|Rehabilitative Services The Paradies Shops | Columbus, OH,


Provide direct support to service line and medical directors, management team, and staff for multiple departments

  • Gather data and collaborate on capital requests, work plans, SBARS and RFP's
  • Help to identify departmental investment and staffing needs
  • Participation in developing strategic priorities and identifying deficiencies to prepare for growth and expansion of Rehab Services
  • Prepare various documents, reports, and spreadsheets  in Excel, Word, PowerPoint, Visio, and Concur as requested by directors and managers
  • Compile agendas and coordination of service line management team meetings and departmental retreats
  • Coordinate and participate in panel interviews for nursing staff applicants
  • Compile and distribute Press Ganey and Survey Monkey reports
  • Maintenance of various departmental documents and sites including SharePoint and Connection
  • Coordinate staff training, education, travel, and legal depositions 
  • Process work order requests as department liaison for IT, facilities, MMS
  • On-board new staff, students, and contract workers in various KP systems
  • Kronos timecard and WPMG timesheet management for OccMed providers
  • Template and schedule management for OccMed staff including time off requests, Epic, and Amion
  • Outside vendor purchasing for testing, therapy, office, and print materials 

05/2007 to 09/2014 Administrative Specialist-Rehabilitative Services Group Health Cooperative | City, STATE,


  • Mange multiple Outlook calendars, coordinate meetings and travel arrangements for staff
  • Adjust staff time cards as needed via GHC/GHP Kronos and Shiftwise
  • Prepare job breakdown worksheets and Excel spreadsheets
  • Run time detail and time code audit reports
  • Submit expense reports for multiple staff
  • Order office supplies and purchase all therapy and testing materials
  • Manage and track CE funds and hours using pre-payment and AP uploads for Rehab staff and multiple departments in Pro-Tech union
  • Process PANs and onboard new providers, registry staff, and student interns
  • Maintain SharePoint and Connection sites
  • Process Scholarship fund requests and approvals
  • Complete manager and staff work orders and requests as needed
03/2006 to 05/2007 Float PAR/Administrative Assistant Group Health Cooperative | City, STATE,


Provided front desk coverage for Speech and the Hear Center in multiple clinics for staff vacations and sick leave

  • Answer phones, patient schedule and check-in, upload provider schedule templates using Epic and Lawson
  • Balance cash register and prepare daily deposits
  • Maintain Medicare tracking tool on Excel 
  • Process hearing aid sales and accessories through QuickBooks
  • Perform various administrative duties when float coverage was not needed; process work requests, payroll audits through DocView, and online EFR's
  • Input patient satisfaction surveys and balance QuickBooks sales
  • Assist in provider and management needs as requested
07/2003 to 03/2006 Sales Associate-Take Care Store Group Health Cooperative | City, STATE,


Provided excellent customer service in retail store where product knowledge was key

  • Greet and assist customers
  • Arrange products, set and maintain PAR levels
  • Complete monthly and annual inventory
  • Process payments, balance cash register, and prepare daily deposits
  • Process patients DME coverage
05/1999 to 04/2001 Sales Associate- Take Care Store Group Health Cooperative | City, STATE,
  • Greet and assist customers
  • Arrange products, set and maintain PAR levels
  • Complete monthly and annual inventory
  • Process payments, balance cash register, and prepare daily deposits
  • Process patients DME coverage 
09/1993 to 01/1998 Manager ABC Vending | City, STATE,


Managed multiple sites for vending machine business 


  • Order all products, stock and maintain various types of machines
  • Data entry of sales
  • Prepare daily deposits
  • Research future sites and coordinate purchasing for expansion 

Expected in | Business and Accounting courses North Seattle Community College, Seattle, WA GPA:
Expected in High School Diploma | Lake Washington High School, Kirkland, WA GPA:

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Resume Overview

School Attended

  • North Seattle Community College
  • Lake Washington High School

Job Titles Held:

  • Administrative Coordinator-Occupational Health|Rehabilitative Services
  • Administrative Specialist-Rehabilitative Services
  • Float PAR/Administrative Assistant
  • Sales Associate-Take Care Store
  • Sales Associate- Take Care Store
  • Manager


  • High School Diploma

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