administrative coordinator ii resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dynamic Senior Administrative Coordinator with 20 plus years of experience handling and coordinating office administration workflow, including Revenue and Organization. Develops and implements effective policies and procedures. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

  • Handling Customer Complaints
  • Performance Management
  • Team Management and Supervision
  • Schedule Coordination
  • Staff Development and Training
  • Regulatory Compliance
  • Project Management
  • Office Equipment Management
  • Multitasking and Prioritization
  • Travel Coordination
  • Account Reconciliation
  • Honesty and Integrity
  • Customer Service Management
  • Facilities Maintenance
  • Accounts Payable and Receivable
  • Payroll Administration
  • Remote Work Coordination
  • Contracts and Vendor Agreements
  • Documentation and Recordkeeping
  • Administration and Operations
  • Budget Management
Work History
11/2012 to Current
Administrative Coordinator II Harvard University Cambridge, MA,
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using AMS software.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Coordinated hundreds of meetings per year by reserving conference rooms and sending electronic meeting invitations to participants.
  • Supervise and oversee Accounting, payroll, and reservations staff.
  • Prepared annual Budget requests
  • Direct support to Division Director and Activity Project Managers Indirect support for recreation and maintenance staff
  • Oversee daily operations and supervision of front office administrative staff Identify and solve office procedure issues.
  • Summarize RecPro reports for permit counts; complete spreadsheet with counts for review with Office Assistant III on a monthly basis.
  • Prepare and maintain the annual administrative budget [001-680-0100] Update and maintain policies and procedures binder.
  • Update and maintain Parks & Permits binder, distributing replacement pages as needed.
  • Point of contact for registering staff for workshops, conferences, classes, etc.
  • Track county council agenda items; update master list after each council meeting.
  • Keeper of the master keys and Keeper of the birthday master list.
  • Coordinate gatherings including food and beverage .
  • Point of contact for public records requests.
  • Oversee the Caretaker Program; prepare work orders, annual leases, fill vacancies through sheriff's office; this would include all correspondence with any of the caretakers.
  • Prepare agendas, minutes, flyers, notices, forms, letters, memos, reports, etc. as directed.
  • IT liaison; coordinates work orders and other projects Proof reading all formal documents leaving this division.
  • Revenue transmittals: cash when $200 threshold is reached or once weekly at a minimum; credit card [both internal and web] prepared daily keeping all paperwork/filed together Oversee cross-training of front office staff; all to be versed in permitting; SAII to cross w/Acctg Specialist duties; Acctg Specialist to cross w/ SAII duties.
  • Maintain master files for division/possible scanning in future Maintain master lists: for lease vehicles including staff authorizations; for computers Miscellaneous day-to-day projects, and support as needed Update websites: ENN when needed.
  • Once signed; print council agendas on the day prior to the council meeting including all PRC submissions and others associated with PRC [including attachments] .
  • Attend staff meetings with the director and his supervisors every other Wednesday; prepare a draft agenda for Tim; take appropriate notes; follow through with setting up/organizing meetings, etc. as requested by The director.
  • Ensure the GPS system is working and solve any associated issues; approve invoices for payment Pick up and distribute payroll and reimbursement checks Oversee payroll, personnel matters and accounts payable and back up these operations as needed Attend all appropriate county-offered management/supervisory classes offered on ENN
02/1998 to 02/2012
Administrative Manager Paulo Products Co. Nashville, TN,
  • Kept operations in compliance of all Chrysler regulations by developing and directing effective internal systems.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Completed over 150 training courses for customer satisfaction
  • Completed over 75 courses for claim payment
  • Responsible for 40% of overall dealer income
  • Responsible for payroll of 62 people
  • Event planning, including reservations, food, and speakers.
  • Trained in every department in the dealership
  • Studied engine, transmission, a/c, electrical, and other components of all vehicles in the lineup.
  • Prevented theft of hours by knowing the proper time tables repairs should take and what was involved.
01/1994 to 01/1998
Food and Beverage Director Tkc Holdings Eugene, OR,
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Worked with qualified chef to diversify menu with new offerings.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Expected in to to
No Degree: Microsoft Word, Excel Level I, II, And III
UCF/Off Campus Software - Daytona Beach, FL,
Expected in 04/2015 to to
Master Level : Claims Entry And Examination
Daimler Chrysler Academy - Orlando FL,
Expected in 06/1992 to to
High School Diploma:
Edgewater High School - Orlando, FL

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Resume Overview

School Attended

  • UCF/Off Campus Software
  • Daimler Chrysler Academy
  • Edgewater High School

Job Titles Held:

  • Administrative Coordinator II
  • Administrative Manager
  • Food and Beverage Director


  • No Degree
  • Master Level
  • High School Diploma

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