Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. I have worked in all aspects of healthcare from medical manufacturing, bedside, and most currently administrative.

Skills
  • Troubleshooting
  • PPE use
  • Data management
  • Analytical
  • Organization
  • Customer service
  • Communication
  • Active listening
  • Decision-making
  • Reliable and trustworthy
  • Multitasking
  • Working collaboratively
  • Clerical
  • People skills
  • Team management
Education and Training
Western Governors University Salt Lake City, UT Expected in MBA : Healthcare Management - GPA :
Southern New Hampshire University Manchester, NH, Expected in 09/2021 Bachelor of Science : Healthcare Administration - GPA :
Cranston Adult Education Cranston, RI, Expected in 06/2011 Nursing Assistant Certification : Healthcare - GPA :
Providence Skills Center Providence, RI, Expected in 11/2007 GED : - GPA :
Experience
Berklee College Of Music - Administrative Coordinator
MA, State, 10/2021 - Current
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Liaised between employees and upper-level management and resolved issues.
  • Assisted providers with sustainable, scalable administrative operations and project management support.
  • Managed patient appointments, check-in procedures and invoices.
  • Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.
  • Handled purchasing and maintenance of general office supplies.
  • Fostered relationships with clients and partners through dynamic communication and prompt follow-up to questions and concerns.
  • Coordinated activities and ordered supplies to keep office properly maintained.
  • Answered telephone inquiries and processed incoming and outgoing mail.
  • Facilitated and coordinated administrative support for rehabilitation and pediatric specialty clinics
  • Managed and distributed staff contact lists to create lines of communication with partners and co-workers.
Ga Medgroup - Medical Unit Secretary
Plains, GA, 04/2018 - 10/2021
  • Coordinated patient appointments, maintained files and received incoming phone calls.
  • Answered daily phone calls to schedule appointments and address patient inquiries.
  • Digitized over 30medical records at a time and organized files in EPIC.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Reviewed patient records to check accuracy of information and implement updates.
Ga Medgroup - Certified Nursing Assistant (CNA)
Butler, GA, 10/2015 - 04/2018
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices to transport patients.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Provided basic care to over 10-15 patients per day by bathing and grooming patients, changing bedding and preparing meals.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Attended to patients in 35 bed hospital unit, continuously checking on needs and maintaining high standards of patient care.
Riverview Healthcare Community - Certified Nursing Assistant (CNA)
City, STATE, 02/2012 - 10/2015
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices to transport patients.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Delivered nursing assistance to residents in 30 bed Rehabilitation/Long Term care facility.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

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Resume Overview

School Attended

  • Western Governors University
  • Southern New Hampshire University
  • Cranston Adult Education
  • Providence Skills Center

Job Titles Held:

  • Administrative Coordinator
  • Medical Unit Secretary
  • Certified Nursing Assistant (CNA)
  • Certified Nursing Assistant (CNA)

Degrees

  • MBA
  • Bachelor of Science
  • Nursing Assistant Certification
  • GED

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