Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. I have worked in all aspects of healthcare from medical manufacturing, bedside, and most currently administrative.
Skills
- Troubleshooting
- PPE use
- Data management
- Analytical
- Organization
- Customer service
- Communication
- Active listening
- Decision-making
- Reliable and trustworthy
- Multitasking
- Working collaboratively
- Clerical
- People skills
- Team management
Education and Training
Western Governors University Salt Lake City, UT Expected in – – MBA : Healthcare Management - :
Southern New Hampshire University Manchester, NH, Expected in 09/2021 – – Bachelor of Science : Healthcare Administration - :
Cranston Adult Education Cranston, RI, Expected in 06/2011 – – Nursing Assistant Certification : Healthcare - :
Providence Skills Center Providence, RI, Expected in 11/2007 – – GED : - :
Experience
Berklee College Of Music - Administrative Coordinator
MA, State, 10/2021 - Current
MA, State, 10/2021 - Current
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Liaised between employees and upper-level management and resolved issues.
- Assisted providers with sustainable, scalable administrative operations and project management support.
- Managed patient appointments, check-in procedures and invoices.
- Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.
- Handled purchasing and maintenance of general office supplies.
- Fostered relationships with clients and partners through dynamic communication and prompt follow-up to questions and concerns.
- Coordinated activities and ordered supplies to keep office properly maintained.
- Answered telephone inquiries and processed incoming and outgoing mail.
- Facilitated and coordinated administrative support for rehabilitation and pediatric specialty clinics
- Managed and distributed staff contact lists to create lines of communication with partners and co-workers.
Ga Medgroup - Medical Unit Secretary
Plains, GA, 04/2018 - 10/2021
Plains, GA, 04/2018 - 10/2021
- Coordinated patient appointments, maintained files and received incoming phone calls.
- Answered daily phone calls to schedule appointments and address patient inquiries.
- Digitized over 30medical records at a time and organized files in EPIC.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Managed medical practice administrative needs to provide patient satisfaction.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Reviewed patient records to check accuracy of information and implement updates.
Ga Medgroup - Certified Nursing Assistant (CNA)
Butler, GA, 10/2015 - 04/2018
Butler, GA, 10/2015 - 04/2018
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices to transport patients.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Provided basic care to over 10-15 patients per day by bathing and grooming patients, changing bedding and preparing meals.
- Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
- Attended to patients in 35 bed hospital unit, continuously checking on needs and maintaining high standards of patient care.
Riverview Healthcare Community - Certified Nursing Assistant (CNA)
City, STATE, 02/2012 - 10/2015
City, STATE, 02/2012 - 10/2015
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices to transport patients.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Delivered nursing assistance to residents in 30 bed Rehabilitation/Long Term care facility.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
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Resume Overview
School Attended
- Western Governors University
- Southern New Hampshire University
- Cranston Adult Education
- Providence Skills Center
Job Titles Held:
- Administrative Coordinator
- Medical Unit Secretary
- Certified Nursing Assistant (CNA)
- Certified Nursing Assistant (CNA)
Degrees
- MBA
- Bachelor of Science
- Nursing Assistant Certification
- GED
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