Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills.
Scheduled, and dispatched for over 60 drivers for two separate companies U.W.S and GWS on a daily basis.
Set up Schedule, Print route sheets, maintain drivers paper work at end of day, record any money or checks brought in for C.O.D jobs. Held Safety meetings, made sure all drivers were compliant with company and safety regulations in regards to uniform, or any equipment they needed such as bungee cords, hard hats, masks, and gloves. Made sure drivers did their truck inspections daily prior to leaving the yard, route drivers to the correct person in case they needed a supervisor or HR.
Scale attendant, check loads, accept cash, checks, run cc's and scale outbound loads for G.W.S. Making sure transfer trucks were not over loaded and safe for transport.
Customer service, handle all calls for G.W.S and County of Los Angeles accounts such as taking orders and scheduling pick ups. Handle billing questions, as well as take payments over the phone.
County of Los Angeles Liaison, I handle all accounts for Los Angeles County such as all jails, prisons, libraries, hospitals, parks & rec. and beaches and harbor. I coordinate with the owner to put together the bids that come out for solicitation to the various haulers. I set up all the accounts if new, handle all the billing and invoicing. I handle all of he purchase orders and make sure they are updated on their fiscal year end. I take all calls and work closely with ISD to ensure if any complaints are made I can take care of them, if any quotes are needed for temp services or new I provide the information. Attend meetings annually to ensure our relationship with the county of Los Angeles was important and if there were any issues we could resolve together, my goal was to keep it simple and run smooth.
Billing; I handle billing for both G.W.S and County of Los Angeles accounts.
I started out in customer service and was promoted to inside sales after a year, with the encouragement from my supervisor who thought I would do good there.
Take incoming calls from customers who want to rent temporary trash containers such as a roll off or a temporary 3 yard dumpster for either their home or business.
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