Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills.

  • Dispatching
  • Scale Attendant
  • Inbound phone call handling
  • Correspondence Preparation
  • Meeting coordination
  • Report analysis
  • Schedule Management
  • Workflow planning
  • Staff Management/ Review Employees time for the week-Scheduling Vacation Time - Used as a witness to employee coaching and write ups - Assist in coordinating random drug test for that week.
  • Business administration
  • Routing
  • Problem Solving
  • Direct Liaison to the County of Los Angeles and other Government agencies.
  • Billing
  • Data Confidentiality
  • Appointment Scheduling
  • Bookkeeping
  • Managing office supply inventory
  • Staff scheduling procedures
  • Scheduling
  • Credit and collections
  • Documentation and control
  • Database administration
  • Customer Service
  • Organizational Skills
Work History
Administrative Coordinator, 04/2013 to Current
Ac TransitOakland, CA,

Scheduled, and dispatched for over 60 drivers for two separate companies U.W.S and GWS on a daily basis.

Set up Schedule, Print route sheets, maintain drivers paper work at end of day, record any money or checks brought in for C.O.D jobs. Held Safety meetings, made sure all drivers were compliant with company and safety regulations in regards to uniform, or any equipment they needed such as bungee cords, hard hats, masks, and gloves. Made sure drivers did their truck inspections daily prior to leaving the yard, route drivers to the correct person in case they needed a supervisor or HR.

Scale attendant, check loads, accept cash, checks, run cc's and scale outbound loads for G.W.S. Making sure transfer trucks were not over loaded and safe for transport.

Customer service, handle all calls for G.W.S and County of Los Angeles accounts such as taking orders and scheduling pick ups. Handle billing questions, as well as take payments over the phone.

County of Los Angeles Liaison, I handle all accounts for Los Angeles County such as all jails, prisons, libraries, hospitals, parks & rec. and beaches and harbor. I coordinate with the owner to put together the bids that come out for solicitation to the various haulers. I set up all the accounts if new, handle all the billing and invoicing. I handle all of he purchase orders and make sure they are updated on their fiscal year end. I take all calls and work closely with ISD to ensure if any complaints are made I can take care of them, if any quotes are needed for temp services or new I provide the information. Attend meetings annually to ensure our relationship with the county of Los Angeles was important and if there were any issues we could resolve together, my goal was to keep it simple and run smooth.

Billing; I handle billing for both G.W.S and County of Los Angeles accounts.

Inside Sales Specialist, 11/2010 to 04/2013
Airgas IncFort Worth, TX,

I started out in customer service and was promoted to inside sales after a year, with the encouragement from my supervisor who thought I would do good there.

Take incoming calls from customers who want to rent temporary trash containers such as a roll off or a temporary 3 yard dumpster for either their home or business.

  • Developed and deepened customer relationships to drive revenue growth.
  • Created and updated customer accounts with relevant information.
  • Collected information on sales and service issues to provide effective resolutions.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Handled payments over the phone, and went over any billing issues.
  • Handled service related calls, in regards to delivery or removal time frames.
  • Maintained by quota so that I not only met expectations for that months sales, but would go above what was expected of me.
  • Maintained a good attendance record, I won two separate awards from WM for attendance before they stopped doing them.
  • Attended sales meeting regularly, so that we could learn new ideas and about new products or any changes upcoming.
Administrative Assistant, 12/2005 to 07/2010
Aaa Northern California, Nevada & UtahHayward, CA,
  • Managed accounts payable and receivable
  • Produced and mailed invoices, payment reminders and financial notices.
  • Received, sorted and distributed incoming mail.
  • Contacted customers and third party payers to pursue payments.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
High School Diploma: , Expected in 06/1985
John H. Francis Polytechnic - Sun Valley, CA

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School Attended

  • John H. Francis Polytechnic

Job Titles Held:

  • Administrative Coordinator
  • Inside Sales Specialist
  • Administrative Assistant


  • High School Diploma

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