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administrative coordinator and registrar resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Orderly and committed Administrator offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Microsoft 365
  • Credential Verification
  • Calendar Management
  • Event Planning
  • Travel Administration
  • Time Management
  • Telephone Etiquette
  • Verbal and Written Communication
  • Customer Service
  • Office Administration
Work History
03/2022 to Current
Administrative Coordinator and Registrar Timken Co. (The) Ferndale, WA,
  • Assisting - Consulted with the Principle to resolve problems relating to employee performance, office equipment and parent/teacher issues. Closely assisted the Site Leader with daily tasks, such as scheduling and parent/teacher issues. Performed various clerical tasks and organized office areas to promote productivity. Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organization - Developed and maintained successful filing system to increase retainability and recoverability of documents, bills, reports and records.
  • Finance - Handled all receipts, deposits, and reimbursements for the campus and staff.
  • Administration - Calculated and processed payroll for third party staff and vendors. Maintained office supplies by checking inventory and ordering items. Prepared agendas and took notes at meetings to archive proceedings; made copies and handled all incoming and outgoing correspondence.
  • Leadership - Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Interpreted and explained work procedures and policies to brief staff.
  • Customer Service - Resolved customer complaints, answered customers questions, and handled all tours of the campus. Answered phone calls, provided information and connected callers to appropriate personnel.
10/2020 to 03/2022
Office Administrator Ryder System Inc. Portsmouth, NH,
  • Office Management - Managed and anticipated clerical needs of company employees, including copying, faxing, and file management; Maintained office safety by screening visitors; Managed the daily schedules of the office; Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Registrar Duties - Fully trained as Registrar due to current Registrar going maternity leave; Obtained scanned records and uploaded them to the database; created all official transcripts and diplomas; student record auditing; Handled all records requests; Ordered and stocked all student uniforms and company supplies.
  • Customer Service - Distributed all leads to representatives via phone call, message, or email; Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries; Regularly handled customer and student complaints;
  • Scheduling - Handled all schedules for student clinics; created appointments for clients, students, and potential students.



04/2020 to 10/2020
Customer Service Manager Rv Retailer Winston Salem, NC,
  • Customer Service - Resolved customer complaints while prioritizing customer satisfaction and loyalty; Followed through with client requests to resolve problems; Answered incoming phone calls and offered detailed answers.
  • Management - Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags; Trained and regularly mentored staff on performance-oriented strategies and customer service techniques; Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
01/2015 to 03/2020
Office Administrative Assistant First Baptist Church Of Gonzales City, STATE,
  • Administration - Provided clerical support to company employees by copying, faxing and filing documents; Delivered administrative support to office staff, promoting excellence in office operations; Managed the daily schedules of the church building; Maintained office supplies inventory by checking stock and ordering new supplies.
  • Assisting - Set travel arrangements and gathered documents for management and executive staff meetings and trips; Recorded expenses and maintained accounting records; Composed and edited complex and sensitive correspondence, reports and documents.
  • Customer Service - Responded to telephone inquiries from clients and delivered information to inform and educate callers;
  • Reception - Created agendas, took minutes and prepared organized documents for meetings; Created and updated physical records and digital files to maintain current, accurate and compliant documentation;
Education
Expected in 05/2022 to to
Bachelor of Arts: Music With A Focus in Vocal Performance
Leavell College - New Orleans,
GPA:
  • Honoree of Magna cum laude
  • 3.80 GPA

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Resume Overview

School Attended

  • Leavell College

Job Titles Held:

  • Administrative Coordinator and Registrar
  • Office Administrator
  • Customer Service Manager
  • Office Administrative Assistant

Degrees

  • Bachelor of Arts

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