Administrative Coordinator Resume Example
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ADMINISTRATIVE COORDINATOR
Professional Profile
Dedicated and focused Administrative Coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Qualifications
MS Office (Word, Excel, Power Point) Report writing Ability to prioritize Self-directed | Motivational leadership style Time management ability Service-minded Inventory control |
Relevant Experience
- Managed team of twenty personnel.
- Achieved record growth in Aesthetic Services.
- Successfully planned and executed corporate meetings, lunches and special events for groups of ten + employees.
- Created new manual for documenting all spa products.
- Won Employee of the Year award for highest sales in Aesthetic Services.
- Supervised groups of up to 8 children from three months to two years of age.
- Achieved four-star customer satisfaction rates for facial and massage services.
- Selected by management to complete certification for high frequency instrumentation operation.
- Consistently received positive performance reviews from guests on online rating sites.
- Achieved record growth in service sales.
- Recognized by executive leadership for increasing provider satisfaction through scheduling and support services.
- Developed and implemented company's first provider newsletter outlining core measures and company policies.
Experience
Administrative Coordinator, 07/2015 to CurrentAllied Pickfords － Oakbrook Terrace , IL
- Provide high level Administrative support
- Analyzed program effectiveness with standard metrics.
- Maximized employee retention by creating positive work environment.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Wrote reports and correspondence from dictation and handwritten notes.
- Created PowerPoint presentations used for business development.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the Facility Emergency Medical Director.
- Received and distributed faxes and mail in a timely manner.
- Received and screened a high volume of internal and external communications, including email and mail.
- Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists.
Central Scheduler, 07/2014 to CurrentLifepoint Hospitals － Elko , NV
- Scheduling patient appointments for varying modalities according to acuity and availability.
- Confirmation of referrals and authorization for insurance purpose.
- Managed incoming and outgoing calls for busy Radiology Department.
- Updated patient accounts and information for insurance, appointment and confirmation purposes.
Unit Secretary/CNA , 08/2008 to 07/2015The Edgewater － Madison , WI
- Made copies, sent faxes and handled all incoming and outgoing correspondence for patient placement to higher level of care facility.
- Prioritize tasks due to acuity/time restraints
- Report/chart correlation
- Patient education
- Maintaining information flow between patient/RN/MD
- Patient/family satisfaction
Esthetician, 09/2007 to 08/2008The Edgewater － Madison , WI
- Inventory management/ordering,
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Informed guests of spa services, programs and activities over the phone and in person.
- Coordinated and booked all spa service appointments for individual and group clients.
- Meticulously entered client and service information when booking appointments.
- Suggested and sold salon services and retail products to customers.
- Assisted salon leader with tracking salon retail sales.
- Worked a flexible schedule to accommodate salon needs.
Esthetician, 06/2007 to 06/2015Florida United Methodist Children's Home － Plant City , FL
- Provided accurate product and merchandise information to customers.
- Suggested and sold salon services and retail products to customers.
- Verified end-of-day reports against credit and cash profits.
- Executed all daily opening and closing procedures.
- Organized salon paperwork and office files.
- Monitored and tracked salon product contracts and deliveries.
- Worked a flexible schedule to accommodate client needs.
- Mailed client forms and salon promotional documents.
- Preformed spa services.
Lead Teacher, 08/2003 to 06/2007Better Beginnings Learning Center － City , STATE
- Created and implemented developmentally-appropriate curriculum that addressed all learning styles.
- Established a safe play environment for the children.
- Distributed quarterly educational assessments, similar to report cards, to each parent.
- Supervised children on field trips to local parks, fire stations and zoos.
- Encouraged children to be understanding of others.Maintained a child-friendly environment with access to outdoor activities.
- Completed all required documentation for the National Head Start program.
- Developed professional relationships with parents, teachers, directors and therapists.
- Worked closely with the site director, family care workers, classroom teaching team and other specialists.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Esthetician/Make-Up Artist, 01/1997 to 07/2003Freelance － City , STATE
- Meticulously entered client and service information when booking appointments.
- Provided accurate product and merchandise information to customers.
- Suggested and sold salon services and retail products to customers.
- Continually updated spa forms and brochures with the most current information.
- Verified end-of-day reports against credit and cash profits.
- Executed all daily opening and closing procedures.
- Organized salon paperwork and office files.
- Monitored and tracked salon product contracts and deliveries.
- Worked a flexible schedule to accommodate client needs.
Lead Esthetician/Store Manager, 01/1992 to 01/1997I Natural Cosmetics － City , STATE
- Responsible for Daily Business Operations, Maintain State Board Property Standards of Operation, Appointment Making/Scheduling, Training/Continuing Education for Employees, Payroll Approval, Client Retention, Meeting and Exceeding Sales Goals, Workflow Management, Inventory/Budget Management, Managing up to 20 employees at 2 locations.
- Managed team of twenty of professionals.
- Served as mentor to junior team members.
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Opened a new store location and assisted in recruiting and training new staff.
- Stocked and restocked inventory when shipments were received.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed a series of training sessions to advance from Lead Esthetician to Store Manager.
- Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies.
- Maintained daily record of all transactions.
- Wrote order supply requests to replenish merchandise.
- Trained staff to deliver outstanding customer service.
Education
Bachelor of Science:Biology,May 2014Elizabeth City State University － City, State, USA
Biology
Associate of Science:May 2011College of the Albemarle － City, State, USA
Science
Select One:Aesthetics,1990Von Lee International School of Aesthetics － City, State, USAGPA: Phi Theta Kappa
*2009 National Honor Society
Nov 1990 Esthetic Training 600+ hours
Esthetic Training 600+ hours
Certifications
- BLS/CPR Certification
- FEMA Certification: ICS 100,200,700 (Introduction to Incident Command)
Affiliations
- Phi Thata Kappa
- National Honor Society
Skills
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Resume Overview
School Attended
- Elizabeth City State University
- College of the Albemarle
- Von Lee International School of Aesthetics
Job Titles Held:
- Administrative Coordinator
- Central Scheduler
- Unit Secretary/CNA
- Esthetician
- Lead Teacher
- Esthetician/Make-Up Artist
- Lead Esthetician/Store Manager
Degrees
- Bachelor of Science : Biology , May 2014
Associate of Science : May 2011
Select One : Aesthetics , 1990
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