Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Profile
Innovative Administrator defined by ability to rapidly understand new technologies and gain new skill sets. Seeking to bring an understanding of changing business processes to a collaborative position as Business Analyst.
Qualifications
  • Microsoft Office Suite
  • Adobe
  • Lotus Notes
  • Photoshop, Banner
  • BTI Database System
  • Dictaphone/Transcribing
  • Working knowledge of MS Access
  • SQL
  • Leading large organizations
  • Identifying risks
  • Implementing new business systems
  • Strategic planning
  • Conflict resolution
  • Critical thinking
  • Eye for detail
Education
UNIVERSITY OF PHOENIX PHILADELPHIA, PENNSYLVANIA Expected in 2013 MBA : Business Administration - GPA : Coursework includes Organizational Behavior and Entrepreneurial Management. Member of UoPx Alumni Club.
UNIVERSITY OF PHOENIX PHILADELPHIA, PENNSYLVANIA Expected in 2010 Bachelor of Science : Business Management - GPA : Coursework includes Organizational Behavior
COMMUNITY COLLEGE OF PHILADELPHIA Philadelphia, Pennsylvania Expected in : Fashion Merchandising - GPA :
Continuing Education Credits Courses , Expected in : - GPA :
  • How to Become a Better Communicator 
  • Building Powerful PowerPoint Presentations
  • Discovering the Secrets of Microsoft Access
  • The Grammar and Usage Seminar
  • Clear & Effective Writing
  • Fundamental of Finance & Accounting
  • Certified CPR and First Aid
Relevant Experience
 Increased revenue by 30%.  Multiple awards for performance. Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
Experience
Anheuser-Busch Inbev - Administrative Coordinator
Canton, OH, 07/2013 - 01/2015
Ensured that team member responsibilities were defined and understood. Established and maintained effective communication system. Monitored ongoing expenses relative to budget projections. Identified and drove creative solutions for problems. Coordinated and lead efforts across a large cross-functional team. Planned, coordinated and controlled daily operations of the organization. Organized meetings.
Clean Harbors, Inc. - Physician Administrative Liaison
Canal Fulton, OH, 10/2009 - 07/2013
Handled telephone inquiries. Planned, directed and monitored regulatory operations. Ensured exceptional client service and quality product offerings. Planned, coordinated and controlled daily operations of the organization. Tracked departmental output. Implemented corrective actions. Trained and supported users during new system implementations and upgrades. Organized meetings. Planned and managed event logistics.
Great Lakes Credit Union - Billing Representative
Libertyville, IL, 03/2009 - 10/2009

Received calls from customers regarding cable bills or services.  Addressed customer inquiries with regard to service changes.  Reviewed customer invoices upon customer request.  Informed qualified customers of upgrades and/or available promotions. Prepared work order for service problems.

Hearst Communications - Housing Counselor
San Antonio, TX, 10/2007 - 03/2009

Placement of families and individuals from shelters into homes.  Monitored the consumers on a monthly basis.  Referred consumers to programs created to assist low income families with a variety of services.  Confirmed that all bills and rental portions are paid every month.  Conducted home visits.  Assisted consumer with sustaining a stable and productive life style.  Assured that consumers remained compliant with the guidelines of the program.  Assisted in general office operations.

McKissack & McKissack - Executive Assistant / Office Manager
City, STATE, 03/1999 - 02/2004

Prepared correspondence via dictation. Maintained CEO schedule, planned all travel arrangements (business and personal). Coordinated lodging, transportation, car rentals, flights, train, and limousine service.  Processed travel expense forms.  Recruited, retained and developed staff. Identified and drove creative solutions for problems. Planned, coordinated and controlled daily operations of the organization. Organized meetings. Represented the company at industry meetings. Planned and managed event logistics. Handled telephone inquiries. Documented business requirements, functional specifications and training procedures. Prepared marketing presentations.  Prepared updates and revisions to employee manuals and orientation packets. Applied for and maintained Professional Certifications. Maintained employee files and contracts (agreements). Health Insurance and 401K Plan Administrator.

Affiliations
Philadelphia, Pennsylvania Bonded Notary Republic
Skills
Accounting Software:  Quickbooks
Desktop Publishing Software:  Adobe, Photoshop, HTML
MS Office:  Publisher, Powerpoint, Access, Word, Excel, Outlook
People skills: enthusiastic people person, advanced problem-solving, great organizational skills.
 

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Resume Overview

School Attended

  • UNIVERSITY OF PHOENIX
  • UNIVERSITY OF PHOENIX
  • COMMUNITY COLLEGE OF PHILADELPHIA
  • Continuing Education Credits Courses

Job Titles Held:

  • Administrative Coordinator
  • Physician Administrative Liaison
  • Billing Representative
  • Housing Counselor
  • Executive Assistant / Office Manager

Degrees

  • MBA
  • Bachelor of Science

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