LiveCareer-Resume

administrative coordinator resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Skills
  • HIPAA and OSHA regulations
  • Workflow management
  • Policy and procedure development
  • Performance metrics
  • Budget oversight
  • Mentoring and coaching
  • Managing medical practices
  • Hiring medical personnel
  • New hire training
  • Client consulting
  • Managing files and records
Experience
Administrative Coordinator, 03/2019 - Current
Aramark Corporation Gainesville, GA,
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Coordinated special meetings and events on behalf of executive leaders.
  • Liaised between employees and upper-level management and resolved issues.
  • Managed administrative processes and prepared key reports and documentation.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Balance and maintain Quickbooks accounts.
  • Assist nurse manager with staying current with all accreditation standards and updates (including state of Maryland and CMS requirements).
  • Enters all postings, clinical clearance data and arranges daily schedules.
  • Responsible for the creation and completion of all operative reports.
  • Inventory and ordering of all office supplies.
  • Assists with patient care.
  • Manages all accounts receivable including but not limited to insurance and patient billing.
  • Manages all accounts payable with proficient knowledge of Quickbooks.
  • Maintains all employee records in a confidential and secure manner.
  • Maintains all marketing information and manages all social media pages.
  • Meets with the governing body on a bi-yearly basis to discuss all finances.
  • Created, implemented and updated as necessary the Employee Handbook.
  • Coordinates, implements, and maintains employee health insurance as a benefit for current and future employees.
  • Conducts insurance verifications on scheduled patients. Explains benefits to patients and collects any necessary deductibles, co-insurances, or co-pays prior to surgery.
  • Participates significantly in benchmarking/data collection studies.
Lead Technician / Assistant Practice Manager, 05/2012 - 03/2019
Blain Supply, Inc. Oak Creek, WI,
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Fostered relationships with patients and patient parents.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Advised patients on ocular medications, dressings and contact lenses.
  • Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Wrote, edited and filed patient medical records, maintaining confidentiality.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Prepared patients and administered basic eye exam tests.
  • Assisted during in-office surgical procedures and collected ultrasound images.
  • Counseled patients in surgery and treatment plans.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Motivated staff by offering direction and providing constructive feedback.
  • Created and implemented policies and procedures for effective practice management.
  • Communicated with patients with compassion while keeping medical information private.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
Front End Manager, 02/2010 - 05/2012
Revohealth Stillwater, MN,
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed employee performance and determined areas in need of improvement.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
Physical Therapy Technician, 02/2009 - 12/2010
Encompass Physical Therapy City, STATE,
  • Set up equipment and gear for physical therapy appointments according to treatment plans.
  • Helped with basic clinical needs and responded to patient requests.
  • Assisted patients during physical therapy procedures to restore function and reduce pain.
  • Followed up with patients about needs and appointments.
  • Advocated for all patient health, safety and rights.
Education and Training
High School Diploma: , Expected in 06/2010
-
South River High School - Edgewater, MD
GPA:
Status -

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Resume Overview

School Attended

  • South River High School

Job Titles Held:

  • Administrative Coordinator
  • Lead Technician / Assistant Practice Manager
  • Front End Manager
  • Physical Therapy Technician

Degrees

  • High School Diploma

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