Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Lively, Productive, and focused Administrative Leader offering 3 years of superior performance in administrative and leadership roles. As well as balances myriad of administrative duties while keeping office organized and clean. Adept at carrying out various administrative tasks with speed and accuracy, including printing labels, reading data of productivity. In addition to working with proficiency in word, excel, and as well as adobe programs. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, with the team members to identify resources and tools needed to handle workload As well as proper training that is needed.

  • Office inventory management
  • Proficient in word, excel spreadsheet, PowerPoint, adobe; illustrator, photoshop, in design.
  • Travel administration
  • Accounting ledger management
  • Data entry
  • Employee training
  • Report writing
  • File and data retrieval systems
  • Troubleshooting
  • Active listening
  • Project planning
  • Conflict resolution
  • Customer service
  • Call center experience
  • Quality control
  • Microsoft Office expertise
  • Problem-solving abilities
  • Inbound and outbound calling
  • Shipping and receiving understanding
  • Office equipment proficiency
  • Customer relations
  • Courteous demeanor
10/2019 to 12/2020 Administrative Coordinator Astrazeneca Plc | Ontario, CA,
  • Assisted [Job title] with sustainable, scalable administrative operations and project management support.
  • Coordinated special meetings and events on behalf of executive leaders.
  • Liaised between employees and upper-level management and effectively resolved any issues.
  • Aligned office procedures with short- and long-term [Type] goals to reduce wasted labor or materials resources.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Managed administrative processes and prepared key reports and documentation.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Trained [Number] employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Communicated delays and early arrivals to management.
  • Formulated shipping documents for material transported via private fleet.
  • Assign and dispatch drivers on loads.
  • Provided fleet management for preventive and scheduled maintenance.
  • Coordinated driver loads and managed dispatch tasks.
  • Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
  • Supported [Type] customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Created new accounts, reset passwords and configured access to servers and file management software for users.
02/2019 to 09/2019 Lead QC Inspector Illinois Tool Works | Portland, OR,
  • Performed quality audits and root cause analysis and organized inspections, quality testing.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Maintained strong knowledge of picking locations by participating in workshops and attending regular trainings.
  • Adhered to all safety protocols to minimize equipment damage and avoid injuries.
  • Completed non-destructive tests and visual inspections continuously.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Used ratchets and wrenches and [Type] gauges to conduct physical and visual inspections Of proper tightness of bolts.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
06/2017 to 09/2018 Inventory Manager Mosaic Co., INC | City, STATE,
  • Authored, updated and monitored compliance with standard operating procedures.
  • Directed cycle counts every day and full audits every 6 months.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Revamped inventory processes to align supply levels with projections.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Input weights, charges, discrepancies and other data.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
  • Checked precision of completed products against work order specifications to identify and correct problems early in each run.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Measured pieces and completed accurate cuts to prevent materials waste.
  • Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
Education and Training
Expected in 05/2008 | Art Design And Communincations Tolles Career And Technical Center, Plain City, OH GPA:
Expected in 05/2008 GED | Johnathan Alder Highschool, Plain City Ohio, GPA:
  • Art Design and Communications, Tolles Technical Center - 2 years

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School Attended

  • Tolles Career And Technical Center
  • Johnathan Alder Highschool

Job Titles Held:

  • Administrative Coordinator
  • Lead QC Inspector
  • Inventory Manager


  • GED

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