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Administrative Coordinator Resume Example

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ADMINISTRATIVE COORDINATOR
Professional Summary

Accomplished Administrative Coordinator practiced at addressing all facets of business office needs with experience spanning in multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in EMR, Google, and Microsoft software.

Skills
  • Administrative Support
  • Customer Service
  • Administrative Functions
  • Budgeting
  • Travel Arrangements
  • Data Entry
  • General Office Duties
  • Mailing
  • Accounting
  • Staff Management
Professional Experience
Administrative Coordinator, 06/2019 to Current
Sankofa Community Development Corporation – New Orleans, LA
  • Provided administrative support to Director of Operations and Executive Director as needed with highest level of professionalism with consideration to confidentiality
  • Prepared daily memos, reports, invoices, financial statements, presentations, board meeting minutes, as well as other documents using Microsoft software, spreadsheet, and presentation software
  • Read and analyze incoming reports and memos to determine importance and plan distribution among staff
  • Coordinated travel itineraries, including flights, ground transportation,and hotel accommodations
  • Kept financial records accurate, current and compliant by monitoring records and addressing variances
  • Responded to questions and managed communications with potential volunteers and foundations
  • Managed filing systems for electronic and hard copy documents to keep organized records
  • Effectively communicated with different departments, including Sankofa CDC Wetland Park and Nature TrailSankofa CDC Wetland Park and Nature Trail and Healthy Heartbeats- Prevent T-2 Program through use of strong listening, open-ended questioning,and appropriate response skills
  • Streamlined developing digital marketing strategy that resulted in increase in donor engagement and local non-profit following
Director of Quality Assurance, 06/2018 to 04/2019
LA Excel Care – Baton Rouge, LA
  • Conducted orientation and continuing education for new and current employees on their job responsibilities and supplied extensive feedback, that resulted in 90% increase in overall job satisfaction at 3 locations in Louisiana
  • Managed care for over 100 patients to provide exceptional, individualized care
  • Contributed to development and maintenance of policies and procedures, operational guidelines, and contractual agreements relating to government regulations
  • Managed quality assurance program including on-site evaluations, internal audits,and customer surveys
  • Coordinated and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
  • Collaborated with licensed healthcare professionals during audits to apply root cause analysis guidance and establish effective corrective action plans
  • Monitored number of notes received and returned by employees on weekly, monthly and quarterly basis
  • Created individualized care plans, working with hospital staff and families to assess and meet individual needs
Mental Health Specialist, 04/2018 to 04/2019
LA Excel Care – Baton Rouge, LA
  • Provided culturally competent, therapeutic interventions to support complex needs of individuals and families experiencing trauma
  • Utilized psychosocial rehabilitation, community psychiatric supports, and treatment to support clients in meeting therapeutic goals
  • Maintained and provided case management caseload of 15 active clients
  • Monitored patients and assessed suicide risks
  • Provided clients with recommendations to community resources
  • Documented client progress in confidential files
  • Collaborated with other mental health professionals to provide consistent care and minimize diversion
Certified Clinical Hemodialysis Technician, 05/2015 to 04/2018
Fresenius Kidney Care – Baton Rouge, LA
  • Responsible for providing skilled technical services for renal disease patients undergoing dialysis under direct supervision of Registered Nurse
  • Continually improved knowledge, skills, and performance-based on feedback and self-identified professional developmental needs
  • Performed routine quality control and safety checks on all equipment
    Set up and operated dialysis machines for patients receiving treatment for kidney failure
  • Measured and recorded 8-10 patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate daily
  • Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests
Education
Bachelor of Science: Rehabilitation Counseling And Disability Studies, 12/2018
Southern University And A & M College - Baton Rouge, LA
  • Coursework in mental health counseling, biological science, human anatomy and physiology,and medical terminology
  • Member of Southern University Student Rehabilitation Association
  • Member of Southern University Psychology Club
  • Dean's list Fall 2016- Fall 2018
Affiliations

Member, Southern University Student Rehabilitation Association,

Member, Southern University Psychology Club

Service Member, AmeriCorps, Baton Rouge, LA September 2014- May 2015

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Resume Overview

Companies Worked For:

  • Sankofa Community Development Corporation
  • LA Excel Care
  • Fresenius Kidney Care

School Attended

  • Southern University And A & M College

Job Titles Held:

  • Administrative Coordinator
  • Director of Quality Assurance
  • Mental Health Specialist
  • Certified Clinical Hemodialysis Technician

Degrees

  • Bachelor of Science : Rehabilitation Counseling And Disability Studies , 12/2018

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