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Administrative Coordinator 3 Resume Example

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ADMINISTRATIVE COORDINATOR 3
Summary

Administrative Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Exceling at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment.

Highlights
  • Microsoft Office proficiency
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management
  • Flexible
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Understands grammar
  • Appointment setting
  • Database management
  • Customer service-oriented
  • Accounting
  • Meeting planning
  • Administrative support specialist
  • Works well under pressure
Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Promoted to Administrative Coordinator 3 after 5 months then to the Lead person for the Marriage Office after 2 years of employment.

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Experience
01/2007 to 05/2014
Administrative Coordinator 3State Of Louisiana - Laplace , LA

25% Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

25% Successfully established effective systems for record retention by creating database for daily correspondence tracking.

50% Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Standardized department filing system to increase efficiency.

Maintained an up-to-date department organizational chart.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Created weekly and monthly reports.

Received and distributed faxes and mail in a timely manner.

Received and screened a high volume of internal and external communications, including email and mail.


05/2005 to 01/2007
Tax Officer 1Jccs Of North America - West Orange , NJ

55% Developed and managed third-tier resolution process to resolve issues originating from the customer retention team.

15% Developed and provided ongoing tracking to division-wide customer complaints for annual government audits.

15% Handled and distributed all incoming and outgoing mail.

10% Managed desktop publishing and proposal and memo typing.

Open, read, and wrote answers to routine letters.

Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Investigated issues and problems and drafted responses to urgent requests.

Updated taxpayers information in database

01/2003 to 05/2005
Childcare AssistantPgt Inovations - Medley , FL

5% Monitors Accounts Payable transactions.

50%Monitored children ages two months - one year old

5% Verifies the accuracy of disbursements and payment schedules

15%Greeted all the parents

10%Monitored all visitors coming in the facility

15%Maintained the cleanliness of the toddler section.

01/2001 to 04/2001
ReceptionistMeagher's Income Tax And Accounting Center - City , STATE

50% Managed desktop publishing and proposal and memo typing.

10% Open, read, and wrote answers to routine letters.

5% Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

35% Greeted customers, ascertained the nature of the visit and directed them to the appropriate personnel.

Managed multi-line phone system.

Answered general questions and scheduled appointments for eight tax preparers.

Military Experience
02/1999 to 04/2000
Administrative AssistantCompany Name - City, State

55% Effectively communicated with General and Sargent's, ensuring daily tasks were achieved.

25% Retrieved and updated attendance sheets

5% Designed spreadsheets in support of various mission essential events

5% Managed multi-line phone system.

10% Typed, edited, and filed general correspondence.

Education
2014
Bachelor of Science: Technology ManagementHerzing University - City, State, US

Coursework in Administrative Technology

Coursework in Human Resource and Business Administration

Information Technology Project Management

Skills
  • Entrepreneurial Skills
  • Financial Skills
  • General Skills
  • Information Technology Skills
  • Interpersonal Skills
  • Leadership Skills
  • Management Skills
  • Organizational Skills
  • Behavioral Skills
  • Business Skills
  • Personal Skills
  • Microsoft Office
  • Excel
  • Powerpoint
  • Spreadsheets
  • Communication Skills
  • Customer Service Skills
  • Analytical Skills
  • Teamwork Skills
  • Writing Skill
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Herzing University

Job Titles Held:

  • Administrative Coordinator 3
  • Tax Officer 1
  • Childcare Assistant
  • Receptionist
  • Administrative Assistant

Degrees

  • Bachelor of Science : Technology Management

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