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administrative coordinator resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.

Skills
  • Telephone Etiquette
  • Microsoft Access
  • Verbal and Written Communication
  • Correspondence Management
  • Travel Arrangements
  • Microsoft Excel
  • Microsoft Word
  • Data Entry
  • Office Administration
  • Meeting Coordination
  • Office Inventory Management
  • Time Management
  • Calendars Management
  • Report Preparation and Analysis
  • Recruitment and Hiring
  • Appointment Scheduling
  • Staff Scheduling
  • Handling Customer Complaints
  • Staff Development and Training
  • Schedule Coordination
  • Microsoft Office
  • Office Management
  • Multitasking and Organization
  • New Hire Orientation
  • Customer Service
  • Handling Complaints
  • Quality Assurance
  • Team Management and Supervision
Experience
02/2019 to Current Administrative Coordinator Bjc Healthcare | Berkeley, MO,
  • Overseeing the everyday operations of the company
  • Managing cleaners
  • Making schedules daily
  • Checking the work of cleaners
  • Collecting payments and invoicing customers
  • Making sure vehicles are maintained
  • Ordering and getting supplies
  • Talking to customers and scheduling appointments
  • Cleaning with the cleaners when someone is out sick
  • Maintained office supplies by checking inventory and ordering items.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Interpreted and explained work procedures and policies to brief staff.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Resolved customer complaints or answered customers' questions.
01/2018 to 02/2019 House Cleaner Marsden Holding Llc | Marysville, OH,
  • Cleaned homes following specific and detailed protocols and requests.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained and organized cleaning supplies stock.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Returned rooms to occupant-ready status to satisfy future guests.
05/2015 to 11/2018 Home Health Care Provider Fox Corporation | Dallas, TX,
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Planned optimal meals based on established nutritional plans.
  • Arranged medications and dispensed prescribed doses at scheduled intervals.
  • Assisted with client personal care needs to foster independence and well-being.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Prepared meals and snacks to meet individual nutritional requirements.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Provided patients and families with emotional support and instruction.
  • Provided entertainment and companionship through conversation, reading and board games.
01/1999 to 12/2011 Administrative Assistant UVA Plastic Surgery Department | City, STATE,
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Directed customer communication to appropriate department personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
Education and Training
Expected in 06/1997 to to High School Diploma | Wilson Memorial High School, Fishersville, VA GPA:
Expected in 06/1997 to to Medical Terminology | Valley Vocational Technical Center, Fishersville, VA, GPA:
Expected in to to | General Studies Blue Ridge Community College, Weyers Cave, VA GPA:

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Resume Overview

School Attended

  • Wilson Memorial High School
  • Valley Vocational Technical Center
  • Blue Ridge Community College

Job Titles Held:

  • Administrative Coordinator
  • House Cleaner
  • Home Health Care Provider
  • Administrative Assistant

Degrees

  • High School Diploma
  • Medical Terminology
  • Some College (No Degree)

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