administrative coordinator resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.

  • Telephone Etiquette
  • Microsoft Access
  • Verbal and Written Communication
  • Correspondence Management
  • Travel Arrangements
  • Microsoft Excel
  • Microsoft Word
  • Data Entry
  • Office Administration
  • Meeting Coordination
  • Office Inventory Management
  • Time Management
  • Calendars Management
  • Report Preparation and Analysis
  • Recruitment and Hiring
  • Appointment Scheduling
  • Staff Scheduling
  • Handling Customer Complaints
  • Staff Development and Training
  • Schedule Coordination
  • Microsoft Office
  • Office Management
  • Multitasking and Organization
  • New Hire Orientation
  • Customer Service
  • Handling Complaints
  • Quality Assurance
  • Team Management and Supervision
02/2019 to Current Administrative Coordinator Bjc Healthcare | Berkeley, MO,
  • Overseeing the everyday operations of the company
  • Managing cleaners
  • Making schedules daily
  • Checking the work of cleaners
  • Collecting payments and invoicing customers
  • Making sure vehicles are maintained
  • Ordering and getting supplies
  • Talking to customers and scheduling appointments
  • Cleaning with the cleaners when someone is out sick
  • Maintained office supplies by checking inventory and ordering items.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Interpreted and explained work procedures and policies to brief staff.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Resolved customer complaints or answered customers' questions.
01/2018 to 02/2019 House Cleaner Marsden Holding Llc | Marysville, OH,
  • Cleaned homes following specific and detailed protocols and requests.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained and organized cleaning supplies stock.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Returned rooms to occupant-ready status to satisfy future guests.
05/2015 to 11/2018 Home Health Care Provider Fox Corporation | Dallas, TX,
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Planned optimal meals based on established nutritional plans.
  • Arranged medications and dispensed prescribed doses at scheduled intervals.
  • Assisted with client personal care needs to foster independence and well-being.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Prepared meals and snacks to meet individual nutritional requirements.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Provided patients and families with emotional support and instruction.
  • Provided entertainment and companionship through conversation, reading and board games.
01/1999 to 12/2011 Administrative Assistant UVA Plastic Surgery Department | City, STATE,
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Directed customer communication to appropriate department personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
Education and Training
Expected in 06/1997 to to High School Diploma | Wilson Memorial High School, Fishersville, VA GPA:
Expected in 06/1997 to to Medical Terminology | Valley Vocational Technical Center, Fishersville, VA, GPA:
Expected in to to | General Studies Blue Ridge Community College, Weyers Cave, VA GPA:

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Resume Overview

School Attended

  • Wilson Memorial High School
  • Valley Vocational Technical Center
  • Blue Ridge Community College

Job Titles Held:

  • Administrative Coordinator
  • House Cleaner
  • Home Health Care Provider
  • Administrative Assistant


  • High School Diploma
  • Medical Terminology
  • Some College (No Degree)

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