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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Energetic administrative assistant with 14 years experience in high-level executive support roles. Adept at managing multiple projects with ease using expert time management methods. Organized and professional.

Highlights
Advanced MS Office Suite knowledge
Resourceful
Time management
Strong problem solver



Strong interpersonal skill
Schedule managements
Mail management
Excel spreadsheets
Meticulous attention to detail​
 Self-directed






Education
Houston Community College , Expected in AAS : Healthcare Administration Pursuing Currently - GPA : Healthcare Administration Pursuing Currently
Everest Institute , Expected in 2009 Medical Billing and Coding Certificate : - GPA :
Experience
Penske Vehicle Services - Administrative Coordinator
Tanner, AL, 06/2014 - Current
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
 
Designed electronic file systems and maintained electronic and paper files.
Facilitated working relationships with co-tenants and building management.
Received and screened a high volume of internal and external communications, including email and mail.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Merchants Bank - Administrative Assistant/Customer Service Representative
Red Wing, MN, 09/2010 - 07/2014
Improved customer ratings by 65%. Addressed customer service inquiries in a timely and accurate fashion. Created new processes and systems for increasing customer service satisfaction. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client.
Matson's Business Service - Administrative Assistant/Data Entry
City, STATE, 06/2002 - 08/2005
Eliminated outdated records by sending the records to be scanned. Created monthly reports for records, closed terminated records and completed chart audits. Identified and resolved system and account issues. Assisted with payroll preparation and entered data into cumulative payroll document.
Skills
MEDISOFT, computerized charting, Citrix, Cisco

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Resume Overview

School Attended

  • Houston Community College
  • Everest Institute

Job Titles Held:

  • Administrative Coordinator
  • Administrative Assistant/Customer Service Representative
  • Administrative Assistant/Data Entry

Degrees

  • AAS
  • Medical Billing and Coding Certificate

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