Energetic Administrative Coordinator skilled in providing quality administrative support. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in MDI, Centricity, and Phressia. Educated professional offering 18+ years of experience managing talented team members and performing both medical assistant and administrative tasks. Tireless team player known for staying poised and calm in fast-paced environments. Highly-organized and effectively promotes interdepartmental coordination through exemplary communication. Capable of developing and implementing effective policies and procedures and maintaining administrative workflow. Self-motivated with proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. Well-organized administrative professional bringing excellent multitasking abililities. Commended for consistently driving team success. Motivated and demonstrated success in any medical Setting : Inpatient, Outpatient, Hospital, and or private practice.
Met and exceeded all expectation by fulfilling daily tasks by overseeing the operation of the clinic: not limited to patient intake process, verification of insurance as well as obtaining authorizations for medical treatment. Maintaining relationships with patients as well as other departments in the hospital to optimize and coordinate patient care.
Telephone triage/ After Hours pediatric advice. Triage incoming pediatric calls to determine urgency of appointments. Advise parents on pediatric protocol for non-urgent medical care. Coordinate pending patient labs, prescriptions and appointments with the on call physician. Proper documentation of all calls and given protocol.
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