Administrative Coordinator resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Energetic Administrative Coordinator skilled in providing quality administrative support. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in MDI, Centricity, and Phressia. Educated professional offering 18+ years of experience managing talented team members and performing both medical assistant and administrative tasks. Tireless team player known for staying poised and calm in fast-paced environments. Highly-organized and effectively promotes interdepartmental coordination through exemplary communication. Capable of developing and implementing effective policies and procedures and maintaining administrative workflow. Self-motivated with proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. Well-organized administrative professional bringing excellent multitasking abililities. Commended for consistently driving team success. Motivated and demonstrated success in any medical Setting : Inpatient, Outpatient, Hospital, and or private practice.

  • Employee development
  • Data entry
  • Correspondence preparation
  • Schedule management
  • Managing office supply inventory
  • Event planning
  • Appointment scheduling
  • Inbound phone call handling
  • Business Administration
Work History
Administrative Coordinator, 07/2019 - Current
Providence Health & Services Sherwood, OR,
  • Handled patient scheduling, check-in, check out and processing.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Collaborated with referring physician's and office staff and other medical facilities/ departments to either refer patients for further medical care or accept them into our practice as New Patients.
  • Managed communications with patients and Insurance Companies to obtain authorizations for medical services for incoming new patients, current patients, and medical care required at time of appointment and or emergency care.
  • Performed general administrative duties, including faxing, completion of medical records requests and completion of Rx requests from pharmacies.
  • Reduced intake processes time by developing application tracking and filing systems.
  • Developed highly-efficient administrative team through ongoing coaching.
  • Managed IT technical support, including troubleshooting, and maintenance, updates.
  • Developed and trained new staff- MDI and Centricity Programs.
  • Oversaw office inventory supplies, including ordering and stocking.
  • Optimized organizational systems for payment collections, AP/AR, deposits and record keeping - Collect co-payments and process other patient payment with Phreesia.
Executive Administrative Assistant, 08/2012 - 08/2015
Community Health System Atoka, TN,

Met and exceeded all expectation by fulfilling daily tasks by overseeing the operation of the clinic: not limited to patient intake process, verification of insurance as well as obtaining authorizations for medical treatment. Maintaining relationships with patients as well as other departments in the hospital to optimize and coordinate patient care.

Pediatric Advice Triage, 01/2012 - 01/2015
Dana-Farber Cancer Institute Brookline, MA,

Telephone triage/ After Hours pediatric advice. Triage incoming pediatric calls to determine urgency of appointments. Advise parents on pediatric protocol for non-urgent medical care. Coordinate pending patient labs, prescriptions and appointments with the on call physician. Proper documentation of all calls and given protocol.

Medical Assistant, 03/2002 - 08/2012
Altos Pediatric Associates City, STATE,
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared and administered medications to alleviate patient symptoms.
  • Monitored in office test accuracy using quality controls - Strep/Flu Tests
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physician or Head Nurse.
  • Scheduled appointments, registered patients.
  • Measured patient pulse oximetry.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Escorted patients to examination rooms.
  • Documented vital signs and health history for all patients at every visit
: Graduated Honors With Medical Assistant Diploma, Expected in 09/2001
Bryman College - San Jose, Ca,
Associate of Science: Pschycology, Expected in 01/2005
Evergeen Valley Colled/San Jose City College - San Jose, Ca,
  • Member, Luso , 2006 to Current
  • I.E.S Hall, Board of Directors
  • Portuguese Band of San Jose - Musician
  • Independent Insurance Agents, WFG- World Financial Group, 2006 to 2015

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Resume Overview

School Attended

  • Bryman College
  • Evergeen Valley Colled/San Jose City College

Job Titles Held:

  • Administrative Coordinator
  • Executive Administrative Assistant
  • Pediatric Advice Triage
  • Medical Assistant


  • Associate of Science

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