Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Recovery of sales floor, Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, Prevented store losses using awareness, attention to detail and integrity,Developed highly empathetic client relationships and earned reputation for exceeding sales goals, Cross-trained and provided back-up for other customer service representatives when needed, Computed accurate sales prices for purchase transactions, Worked as a team member performing cashier duties, product assistance and cleaning, Expressed appreciation and invited customers to return to the store, Managed quality communication, customer support and product representation for each client, Assisted customers with store and product complaint, Managed cash stock and inventory balances accurately, Assisted customers in finding out-of-stock items, Processed merchandise returns and exchanges
Continuing education in early childhood education
cash handling, cashiering, closing, customer Service, data entry, driving, E-mail, fax, filing, insurance, inventory, mail, Microsoft office, multi-line telephone, neat, copy machine, presenting, quality assurance, receiving, receptionist, recording, reporting,research, safety, sales, scanning, scheduling, spreadsheets, teaching, troubleshooting, Professional and friendly, Cash handling, Careful and active listener, Multi-tasking
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